Detailed job description and main responsibilities

Leadership

·       Develop and maintain strong professional relationships with other teams operating within a designated locality area and other teams across the Trust. To seek out opportunities to strengthen and enhance relationships with other key agencies including, Integrated Community Teams, Gloucestershire County Council Adult Social Care, PCNs and VCSE services;

·       To ensure the delivery of targets/ objectives/ outcomes within the service by putting in place systems and processes to monitor and manage performance in accordance with the Trust’s Performance Management Policy;

·       To deliver on targets identified in the annual work plan and monitored no less than on a quarterly basis. Targets will include (but will not be limited to) NICE, CQUIN, Financial management;

·       To manage all aspects of the performance of the team members, holding individuals to account where needed;

·       To identify effective and efficient ways of working which improve health care and motivate a team or individuals to implement this;

·       Be professionally accountable for the work delegated to other members of the team and ensure all clinicians receive appropriate clinical supervision;

·       Ensure effective management of absence including sickness in line with Trust policy;

·       Responsible for ensuring the MDT negotiate and oversee the development of individual and highly complex care programmes in accordance with service users, using a high degree of diplomacy and motivational skills;

·       Ensure the promotion of Social Inclusion and co-production with a range of stakeholders including service users and the voluntary care sector;

·       To identify and interpret the needs of patients and service users into health improvements.

·       Encourage team members to find new ways of developing and delivering services;

·       Respond to emergencies and ensure that staff groups are aware of their obligation to do so and ensuring that all staff are trained as required;

·       Develop quality team indicators to support performance management reporting to demonstrate quality and outcomes shown through audit and evaluation of evidence-based practice;

·       Ability to produce reports and audits and demonstrate quality using both qualitative and quantitative approaches to senior managers;

·       Audit the standards of record keeping and documentation, providing learning feedback to individuals and the team, to maintain high level of clinical standards;

·       Identify and address own professional supervision needs;

·       Provide clinical leadership and role modelling for junior staff in relation to risk assessment, management and risk taking and therapeutic clinical interventions;

·       Undertake first line management responsibilities which will include appraisals, the development of personal development plans, performance monitoring and professional development of staff in the team;

·       Participate in the recruitment and selection of staff and ensure completion of the induction programme agreed for the service;

·       Assist with disciplinary investigations as and when required;

·       Ensure effective management of absence including sickness in line with Trust policy;

·       Undertake investigations and reports for complaints, Serious Untoward Incidents (SUI’s), projects etc as required;

·       Monitor all aspects of Health and Safety and address with the Operational Lead as necessary;

·       Undertake the role of Site Responsible Officer for base, if required;

·       Provide clinical leadership in mental health assessment and care planning;

·       To take responsibility for the teaching, assessing and support of students within their community placements, meeting the aims and objectives of the university / college, where needed;

·       Deputise for the Operational Lead as and when required;

·       Provide managerial cover for other B7 Team Managers working within mental health in their absence;

·       Support the Operational Lead who oversees the central budget on budgetary issues;

·       Sign off e-expenses for clinicians;

·       Using ESR to input clinician data i.e. sickness/ annual leave/ training and ensure safe staffing levels.

Clinical

·       Responsible for negotiating and developing individual and highly complex care programmes in accordance with service users using a high degree of diplomacy and motivational skills;

·       Ensure the promotion of Social Inclusion and the Recovery Model;

·       Ensure that a culture of innovation is achieved through research, practice development, audit and strategic development including the development of local policies and procedures, including psychological interventions;

·       Respond to emergencies and ensure that staff groups are aware of their obligation to do so and ensuring that all staff are trained as required;

·       Co-ordinate and continually analyse and evaluate delivery of complex care to ensure that agreed outcomes are met;

·       Develop other quality indicators to support performance management reporting to demonstrate quality and outcomes shown through audit and evaluation of evidence-based practice;

·       Ability to produce reports and audits, and demonstrate quality using both qualitative and quantitative approaches to senior managers;

·       Continuously review the operational handbook;

·       Audit the standards of record keeping of documentation;

·       As part of an annual review, will either take the lead or actively input to developing and implementing local and trust wide policies and procedures and participate in other related projects.

Analytical/Judgemental

·       Analyses and interprets a range of complex facts and situations when assessing patient conditions to develop appropriate intervention plans or to determine the best course of action in particular circumstances. Judgements may be required where there exists a range of options.

·       Responds appropriately to crisis situations, where necessary seeking advice and guidance from other senior professionals;

·       Implementing Duty of Candour principles and promoting these within the team;

·       Uses judgement when providing advice and guidance on complex situations to other members of the team and staff from other disciplines;

·       To use significant discretion and professional judgement and act on their own initiative within their sphere of expertise;

·       Responsible for maintaining appropriate boundaries with patients;

·       Handles incidents and complaints in accordance with relevant policies and procedures as required. Uses judgement, evidence-based practice and analysis when investigating and responding to patient complaints;

·       Uses judgement and analysis when investigating and making decisions with regard to staff grievances and disciplinary/capability matters;

·       Investigates Serious Untoward Incidents and whistle-blowing issues as required, making decisions and recommendations as appropriate;

·       Undertakes analysis of performance data and budget statements when compiling operational reports.

Efficient and effective planning of service delivery

·       Provides professional advice to managers in support of strategic planning and business development;

·       Responsible for the effective allocation & implementation of Key worker (Care Coordination/Lead Professional) role to protect the health and wellbeing of service users, carers, staff and the wider community;

·       Plans own and others workload, managing competing demands to ensure care is delivered according to priority;

·       Develops and co-ordinates training programmes for members of the team, including students;

·       Responsible for the staff rota, managing annual leave requests while maintaining the required level of staffing;

·       Responsible for implementing and maintaining the Duty Response System in line with Trust’s Lone Working Policy;

·       Prioritises and delegates work across the team, taking into account the capacity and competency of individuals whilst maintaining professional accountability;

·       Co-ordinates multiagency working and review of patient care;

·       Participates in the development of the service business planning.