Job summary
- Main area
- Diabetes and Endocrinology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 15 hours per week
- Job ref
- 318-24-MED-T1507
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Gloucestershire Royal Hospital (Diabetes Department)
- Town
- Gloucester
- Salary
- £22,383 pa pro rata
- Salary period
- Yearly
- Closing
- 09/05/2024 23:59
Employer heading
Admin Support- Diabetes and Endocrinology, Band 2
Band 2
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
Admin Support- Diabetes and Endocrinology, Band 2 (15 hours a week)
Working in a administrative support role within the Diabetes & Endocrinology Department.
We are looking for candidates with exceptional organisation, interpersonal skills, and the ability to work well as part of a team but also to work on their own initiative.
The department is fast moving with new challenges in this evolving specialty.
Main duties of the job
The main duties of the job include:
- Collection and delivery of notes in the department
-Booking of any required appointments
- Setting up and formatting letters for our team of diabetes nurses.
- Filing of clinical documentation
- Dealing with departmental post
Working for our organisation
The service will offer a supportive environment for learning and development and the opportunity to build upon existing knowledge and experience in this role.
The Diabetes team are a friendly department that work to a high standard to ensure we are delivering a high standard of patient care.
Detailed job description and main responsibilities
Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition.
Ensuring incoming post and results is sorted, any appropriate action taken and passed to the team on a daily basis.
Deal with enquiries by letter/e-mail/telephone from patients, GPs, other hospitals, other consultants and management.
Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc.
Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork.
Person specification
Qualifications
Essential criteria
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
- Proficiency keyboard skills
Desirable criteria
- Experience in MS packages
Knowledge and Experience
Essential criteria
- General knowledge of office duties. Awareness of health and safety issues, risk management and data protection.
Desirable criteria
- 1 years’ experience in a hospital of office environment
Skills
Essential criteria
- Good command of English, punctuation and grammar
- Flexible team worker
- Ability to work under instruction.
- Good communication and social skills.
- Ability to use own initiative
Desirable criteria
- Ability to deal with complex situations.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Lesley Jordan
- Job title
- Secretary Supervisor
- Email address
- [email protected]
- Telephone number
- 0300 422 8607
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