Job summary
- Main area
- The Communications and Engagement Service
- Grade
- Apprenticeship
- Contract
- Apprenticeship: 15 months
- Hours
- Full time - 37.5 hours per week
- Job ref
- 318-24-COR-R12523
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Trustwide
- Town
- Gloucester, Cheltenham
- Salary
- £12,514.32 pa
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Apprentice Community Health & Wellbeing Worker
Apprenticeship
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
This Community Health & Wellbeing Worker Apprenticeship at Gloucestershire Hospitals NHS Foundation Trust is an exciting opportunity to learn new skills and become part of the Community Outreach Worker who will support the Communications and Engagement Team, Patient Experience Team in delivering an effective programme of engagement and involvement with local communities.
Main duties of the job
The role will help champion local people and local voices – helping the Trust to listen to what matters most to our communities.
The aim is to build networks and partnerships across our amazing and diverse communities, helping to strengthen how people’s views are used in decisions about how services work.
The role will also support recruiting more people to become ‘Members’ (similar to a supporters’ network), helping to increase the diversity of our Young Influencer's Group.
Working together with the Director of Engagement, Involvement & Communications, and the Community Engagement and Involvement Manager.
This apprenticeship is suitable for anyone with a desire to learn and begin a career in customer service and gain a Community Health & Wellbeing Worker Level 3 apprenticeship.
Throughout the apprenticeship journey, you will:
- Be supported in the workplace by a mentor
- Have a minimum of 6 hours ‘off-the-job training’ per week to develop your learning
- Be in regular contact with the Training Provider and the Apprenticeships and Careers Team
- Have access to a virtual learning platform
- Attend workshops/webinars where you will have the opportunity to discuss and share
The apprentice is required to uphold confidentiality at all times, be expected to be professional, treat everyone with kindness and respect, and have the confidence to communicate with members of the public and staff at all levels.
Working for our organisation
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Our Trust values each and every one of our apprentices and offers continued support and guidance. Many apprentices have successfully completed and remained with our Trust in a variety of areas.
Detailed job description and main responsibilities
• To attend all mandatory components of the Apprenticeship Framework including:
- Corporate induction
- GHNHSFT mandatory training
- Department-based vocational assessments
- Progress review meetings
• To undertake training as required and agreed with the mentor, supervisor, and external assessor and complete competencies relevant to the work area/department
• To complete all training following Trust policy.
• To comply with Trust and Departmental policies and procedures e.g., Health and Safety at Work Act (1974), Manual Handling, Data Protection Acts, and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and undergoing regular mandatory training concerned with safeguarding matters.
• To be flexible, with the ability to alter activities and priorities as the need arises
• To participate fully in the personal appraisal and development review process, maintain and complete the Apprenticeship portfolio.
Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.
Please see the full job description and person specification by accessing the documents under the ‘Supporting Documents’ heading.
Person specification
Qualifications
Essential criteria
- GCSE Grade D (3) in English and Mathematics, or equivalent (e.g. Functional Skills Level 1 Literacy and Numeracy)
Knowledge / Skills
Essential criteria
- Good communication skills both written and verbal
- Raise, record, and manage risks and issues.
- An enthusiasm to contribute to the Community Engagement activities
- Committed to, and understanding, the principles of equality, diversity, and inclusion
Desirable criteria
- Knowledge of general office and IT duties
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Juwairiyia Motala
- Job title
- Community Engagement and Involvement Manager
- Email address
- [email protected]
- Telephone number
- 07816 351799
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