Job summary
- Main area
- MDT
- Grade
- Band 3
- Contract
- 18 months (18 month fixed term contract)
- Hours
- Full time
- Flexible working
- Job ref
- 318-25-T0558
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Trustwide (Cheltenham and Gloucester)
- Town
- Gloucestershire
- Salary
- £24,937 - £26,598 (pro rata if part time)
- Salary period
- Yearly
- Closing
- 12/08/2025 23:59
Employer heading
Cancer Waiting Times Patient Tracker, Band 3
Band 3
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the largest employer in the county, we’re proud to provide outstanding acute, elective, and specialist services to over 650,000 people across our county. Whether you’re just beginning your NHS journey or taking the next step in your career, this is an exciting time to join us. We’re investing in innovation, research, and transformation, with over 100 active clinical studies and major developments underway across our two district hospitals.
You can expect a welcoming and supportive culture and you’ll be supported by passionate colleagues who care deeply about teamwork, development, and delivering exceptional care. We offer structured development programmes, mentoring, and leadership opportunities to help you grow in your career. Gloucestershire has the perfect mix of culture, countryside, and community. With excellent schools, transport links, and access to award-winning green spaces, it’s a great place to live and work.
We value the diversity of our workforce and are committed to creating an environment where everyone feels they belong.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
We are looking for a pro-active, motivated individual to work within our dedicated admin team who support the Trust delivering Cancer wait targets.
These are exciting roles focusing on expediting patients through the pathway from their first appointment to treatment. Duties will include liaising with Central booking office and specialties to accurately record progress.
Applicants must have excellent communication, good working knowledge of MS software, data collection skills and be flexible in their approach.
Main duties of the job
The post holder will be responsible for tracking cancer patients in line with national cancer targets and will facilitate data collection for suspected/ diagnosed cancer patients, entering the information onto appropriate database(s). The post includes providing administration support for the MDT Co-ordinators and data collection for the National Cancer Audits. This post is essential to providing high quality information and ensuring patient’s progress effectively on the cancer pathway.
Working for our organisation
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Detailed job description and main responsibilities
- Using hospital databases, such as TRAK, CRIS, Medical Notes, Infoflex, EPR check appointment dates and outcomes for patients.
- Ensure the cancer database is updated in a timely and accurate manner to enable the clinical teams to meet the cancer targets.
- Working with MDT co-ordinators to ensure that all patients are proactively tracked from referral to treatment.
- Liaise with administrative and medical staff in various departments to ensure appointments are booked swiftly for patients in line with government targets.
- Ensure effective communication with nursing staff, medical teams and other co-ordinators in order to co-ordinate the effective and timely treatment of patients.
- Pro-actively escalate issues and delays in the patient’s pathway.
- Develop a basic understanding of the medical terminology and treatments for cancer in order to fully understand the patient’s pathway.
- Maintain close communication with the MDT co-ordinator updating him/her on a regular basis on work progress and alerting him/her of any problems that may result in a delay in the patient’s treatment.
- Input data into Infoflex to ensure timely uploads in line with target dates.
- Provide administrative support including collecting medical notes in preparation for MDT
- Help assist and support all MDT specialties should it be required, particularly in periods of absence.
Audit
- Work with clinical teams to assist the MDT in collecting/recording data items for National Cancer Clinical datasets as required
Additional Responsibilities
- The post holder must at all times respect patient confidentiality and in line with the requirements of the General Data Protection Regulation (GDPR)
- Attend MDT Co-ordinator team meetings.
- Attend mandatory training courses as identified through supervision and individual performance review.
- Participate in individual performance review in regular supervision sessions as agreed.
- Assist with covering the MDT co-ordinators duties for annual leave/ sickness
Person specification
Qualifications
Essential criteria
- Minimum NVQ level 3 or equivalent
- Computer literacy and experience of using Microsoft Word and Excel
- Database/Data Entry knowledge
- Good standard of general education
Experience
Essential criteria
- Good attention to detail with ability to multitask
Desirable criteria
- Good working knowledge of Hospital Patient Administration System
- Previous experience of the NHS, knowledge of cancer services or work with patient records and medical terminology
- Good communication skills at all levels within and outside the organisation
- Experience of working in a busy environment
- Communicating at all levels
- NHS experience
Knowledge/ Skills
Essential criteria
- Good working knowledge of MS office
- Accuracy
- Confidentiality
Desirable criteria
- Understand data and interpret
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Bianca Orzel
- Job title
- MDT Team Lead, Cancer Services
- Email address
- [email protected]
- Telephone number
- 07878 434029
List jobs with Gloucestershire Hospitals NHS Foundation Trust in Administrative Services or all sectors