Job overview

The post holder will work as part of a team to provide a clean and safe environment for our service users. The individual is responsible for undertaking general portering and caretaker duties. The post holder is expected to operate in line with Gloucestershire Health and Care (GHC) NHS Foundation Trust values and demonstrate a high level or professionalism and customer service when carrying out this role. 

Main duties of the job

Patient movement to appointments ensuring their dignity and safety is maintained at all times.

· Check, monitor gas pressures and contents and record, order medical gases according to correct Trust procedures, report any defects to Facilities Supervisor.

· Undertake driving duties, stores deliveries and equipment removals

· Receive” goods in” and make deliveries - coordinate all deliveries to ensure the best use of resources

· Responsible for waste management on site, collection and storage of waste from locations.

· Timely transportation of post, parcels and medical records to agreed points

· Assist with the removal of curtains as part of the curtain change programme.

· Regularly transport bagged dirty linen from all areas to the appropriate collection area

· Complete property inspections, checking for damage, rectify basic faults e.g. replace ceiling tiles, unblocking toilets. report results using the Estates Fault Reporting portal,

· Conduct basic PPM, tasks such as emergency lighting, fire alarm testing, fire door checks and PAT testing for patient property

· Clean equipment, for example wheelchairs, trolleys – this is not an exhaustive list

· Regularly clean and tidy building entrances and grounds. Undertake gritting, removal of leaves and snow in priority areas

· Remove unwanted furniture/bulky items from the building and dispose of appropriately using manual handling equipment where appropriate.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.