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Job summary

Main area
Band 3 HCA MIIU
Grade
Band 3
Contract
Permanent
Hours
Full time - 35 hours per week (7.5 hour shifts at Stroud. 6 & 12 hour shifts at Tewkesbury)
Job ref
327-25-676
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
Stroud MIiU
Town
Stroud
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
10/09/2025 23:59
Interview date
18/09/2025

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

Health Care Assistant MIIU - Stroud & Tewkesbury MIiUs

Band 3

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience.  We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.  We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

 

Job overview

We have an exciting opportunity for a  Band 3 Healthcare Assistant if you would like to join our dynamic and forward thinking teams at 2 of the Minor Injury & Illness units in Gloucestershire at Stroud & Tewkesbury.

We are seeking an experienced, compassionate and dedicated Band 3 Healthcare Assistant to work closely with our multidisciplinary team to provide high quality care to Adult & Paediatric patients with minor injuries and illnesses. 

While training can be offered in specific skills, the successful applicant will need their NVQ Level 3 Qualification in Health & Social Care

As this post is for 35 hours a week across the 2 sites so you will need to be able to drive – 15 hours at Stroud ( 2x 7.5 hour shifts) & 20 hours at Tewkesbury ( combination of 6 hour & 12 hour shifts to support service demand).

Main duties of the job

•    Provide Patient care as directed by trained staff
•    working with colleagues to provide a safe and welcoming environment for staff , patients and visitors 
•    Entering patient details onto clinical systems such as SystmOne
•    Ordering of stores
•    Reception & Administrative role – booking in patients that arrive to the unit, answering telephone calls and assisting with patient and professional enquiries.
•    Maintaining cleaning schedules and controls stock, equipment and materials.
•    Contributes to promoting health and safety, minimising risk in the workplace
•    Performing Clinical Observations including NEWS & PEWS scores, Visual Survey, Plastering, wound care & ECG's.

This role requires staff to work a variety of hours over a 7 day week. 

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

 This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

As a Health Care Assistant you will be responsible for participating and assisting in the delivery of care and services to patients and service users as part of a Mental Health and Social Care Health Service.  Health Care Assistants, employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

Previous experience is desirable but not essential. If you are new to care and hold no experience in healthcare, then we offer a fantastic development opportunity with a structured development plan (including achieving the Care Certificate). You will progress from a pay band 2 to pay band 3 on achievement of the Care Certification.

You will receive direct supervision and partake in reflective practice and training on a regular basis and to support you  meeting the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.  Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care.  So we want to know What Matters to You and that you will share our values and join us on this very important journey.

 

Person specification

Qualifications

Essential criteria
  • NVQ Health Care Level 3 or willing to progress to level 3 within one year (unless Trust prohibits this)

LENGTH AND / OR NATURE OF EXPERIENCE

Essential criteria
  • Significant and recent experience within the health care setting
  • Ability to work effectively within a team
  • Ability to effectively communicate with people at all levels and different backgrounds

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Alison Hicks
Job title
Stroud MIiU Team Lead
Email address
[email protected]
Telephone number
0300 421 8052
Additional information

Alison Ashley - Tewkesbury MIiU Team Lead

0300 421 6160

alison.ashley @ghc.nhs.uk

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