Job summary
- Main area
- Catering Assistant
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 251-CORP6601-CA
- Employer
- Hampshire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- BNHH
- Town
- Basingstoke
- Salary
- £24,169 per annum pro rata
- Salary period
- Yearly
- Closing
- 19/06/2025 23:59
Employer heading

Catering Assistant
Band 2
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
To assist with the efficient operation and production of catering services provided to patients, staff and visitors to the Catering Services Department.
This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).
Main duties of the job
To support the wider catering team in provision of all catering services including covering and supporting other catering roles as required by the needs of the service.
The service of food in the restaurant, sandwich bar and patients plated meal service, including setting up and clearing down of service station.
Preparation of sandwiches, salads, fruit and beverages for the restaurant and hospitality/function services.
To serve and replenish food provided in the restaurant. Cash handling, till operation and to cash up as and when required.
To be responsible for general cleaning and deep cleaning of servery area.
Cleaning and deep cleaning duties as required on the plated meal service including patient’s crockery, cutlery, service utensils and all plated meal service areas.
Cleaning and deep cleaning duties required with the restaurant area including table cleaning, crockery, cutlery, and all areas of the restaurant.
Supporting healthcare staff by providing information on the menus, including allergen and basic nutritional and dietary information, and escalating to the diet chef or dietitian or speech and language team as needed.
To ensure basic food hygiene standards are maintained and breeches are communicated appropriately and in a timely manner, in accordance with the departmental food safety documentation.
To record all provisions and meals supplied to patients and departments appropriately and to secure and rotate stock in accordance with department SOPs.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).
Person specification
Training & Qualifications
Essential criteria
- Good standard of education or equivalent experience – equivalent to GCSE at grades 4-9, A-C, NVQ level 2 or equivalent experience
- Basic Food Hygiene Certificate or willingness to undertake
- Level 2 Certificate in Understanding Nutrition and Health or willingness to undertake
Desirable criteria
- Level 2 Certificate in Cleaning Knowledge and Skills
Experience & Knowledge
Essential criteria
- Previous catering experience including basic food handling and preparation.
- Experience of working in a customer facing role
- Knowledge of COSHH, Health and Safety and Food safety including allergen information or willingness to learn and undertake supplementary training.
- In depth knowledge of food allergens or a willingness to learn.
Desirable criteria
- Experience of working in an NHS catering environment
Skills & Ability
Essential criteria
- Effective interpersonal and communication skills.
- Effective organisational skills and ability to manage time and prioritise work.
- Attention to detail
- A drive to improve and support positive change and continue own personal and professional development.
Other
Essential criteria
- Flexibility in working hours may be required.
- Professional manner and organised approach
- Physically fit including ability to stand for long periods and work at a predetermined rate.
Documents to download
Further details / informal visits contact
- Name
- Alona Avdosina
- Job title
- Senior catering administrator
- Email address
- [email protected]
- Telephone number
- 01256 473202
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