Job summary
- Main area
- Paediatrics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (3 x 7.5 hour shifts a combination of 08.30-16.30 or 13.30-21.30 over seven days including weekends and bank holidays)
- Job ref
- 251-FCSS3832-WC
- Employer
- Hampshire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- North Hampshire Hospital Basingstoke
- Town
- Basingstoke
- Salary
- £24,937 - £26,598 pa pro rata
- Salary period
- Yearly
- Closing
- 12/08/2025 23:59
Employer heading
Receptionist/Ward Clerk
Band 3
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
To provide flexible, comprehensive, responsive and accurate administrative, clerical and general secretarial services to one or more than one of the Trust’s Child Health Service’s inpatient wards or day/out-patient units.
Main duties of the job
|
· Working closely with nursing, medical, other staff and outside agencies, to contribute to the maintenance and on-going development of an effective and efficient administrative, clerical and secretarial service for users of the one or more inpatient wards and/or day and out-patient units, their relatives and visitors through the performing of key administrative, clerical and secretarial tasks. · Update admission trolley on a daily basis · To input information into the IT systems used within the Child Health Service, including systems used for admission/ transfer/ discharge and coding, ensuring that information is correct and up-to-date. · Register patients and add encounter/episode and /or outcome on the Trust’s patient administration system. · To be responsible for the maintenance of the wards administrative processes and systems contributing to their on-going development and improvement.
· To provide a front line information service, offering non-clinical information, advice and guidance to members of the public, colleagues from external agencies (e.g.. general practitioners, health visitors and Social Services), nursing staff and colleagues from other departments in the Trust. |
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person specification
Qualifications
Essential criteria
- • A good standard of secondary education with GCSE English language or comparable relevant work experience.
Desirable criteria
- ECDL, NVQ Level 3 within Administration or other information technology qualification
Experience
Essential criteria
- • Previous clerical, administrative, secretarial experience, including typing and telephone skills. • IT Literate • Experience of working in a busy customer-focused environment
Desirable criteria
- • Previous experience of working in the NHS or other Health Sector
Skills
Essential criteria
- • Excellent verbal, written and inter-personal communication skills, with the ability to establish effective working relationship with internal and external customers. Ability to prioritise workload to meet deadlines whilst maintaining accuracy and attention to detail. Excellent time management skills
Desirable criteria
- Experience of using NHS IT systems
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Ross Darter
- Job title
- Acute & Ambulatory Care Clerical Team Leader
- Email address
- [email protected]
- Telephone number
- 01256 314795
List jobs with Hampshire Hospitals NHS Foundation Trust in Administrative Services or all sectors