Job vacancy: Pensions Officer, Hampshire Hospitals NHS Foundation Trust, Basingstoke

Job summary

Main area: Payroll & Pensions
Grade: NHS AfC: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 251-CORP6165-PO

Employer: Hampshire Hospitals NHS Foundation Trust
Employer type: NHS
Site: Vickers House
Town: Basingstoke
Salary: £38,682 - £46,580 per annum pro rata
Salary period: Yearly
Closing: 05/02/2026 23:59

Pensions Officer

NHS AfC: Band 6

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Detailed job description and main responsibilities

· Postholder will serve as the primary contact for Trust employees enquiries in relation to NHS Pension.

· Process a wide range of pension forms and paperwork including Pension applications, opt out and refund forms, pension on divorce requests and transfer of funds into the scheme etc.

· Receiving, providing and processing complex and sensitive information in respect of Retirements, Ill Health and Death benefits.

· Provide members with Pension statements and estimates in a timely manner.

· Update and maintain staff records on Pensions Online and ESR to ensure accurate contributions are made.

· Undertake complex investigations into member records and perform regular data cleansing to ensure member records on NHS Pensions online are accurate.

· Postholder will organise their own workload, co-ordinating activities with the Payroll Team to ensure that an efficient service is provided.

· Produce reports, spreadsheets and correspondence on request relating to Pension data

· Respond to FOI requests relating to Pension Information

· To attend and present information at events including Pension surgeries and Trust inductions

· Monitor Pensions Inbox responding in a timely manner.

· Review the monthly Pension rebanding report and amend changes where necessary.

· Review monthly retro / arrears reports adjusting records where necessary to ensure contributions are assigned to the correct year.

· Ensure the Trust’s compliance with Government Workplace Pension scheme and apply auto-enrolment rules dictated by the Pensions Regulator.

· Work in line with Pensions Legislation, HMRC regulations and the various Pension Scheme rules including those adopted by HHCS Ltd and St. Michaels Hospice.

· Undertake any other duties commensurate with the grade as requested.

Person specification

Essential

Essential criteria

Minimum of 5 GCSE’s at Grade C or above including English and Maths
Demonstrable knowledge of NHS Pension Scheme, The Pensions Act 2008 and Auto Enrolment Regulations
Demonstrable payroll experience

Desirable criteria

CIPP qualified NVQ Level 4 in Pensions Administration

Experience and knowledge

Essential criteria

Significant experience within an NHS Pensions or Payroll Department
Demonstrate extensive knowledge of Electronic Staff Record (ESR) and Pensions online
Comprehensive knowledge of NHS Pension Schemes
Nest scheme rules
Auto enrolment regulations
Good communicator both written and oral, involving provision of complex information Attention to detail is paramount

Desirable criteria

Minimum 2 years experience in payroll and / or pensions setting

Essential

Essential criteria

Understanding of pensions regulations and compliance, including The Pensions Regulator (TPR) requirements and statutory timelines.
Excellent numerical and analytical skills with a high level of accuracy and attention to detail.
Ability to manage a varied workload, prioritising tasks to meet deadlines.
Confident in liaising with pension providers, actuaries, payroll teams, and employees.

Desirable criteria

Strong communication skills, with the ability to explain complex pension information in a clear and supportive manner.

Our commitment to you:

We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

The paperwork:

HHFT is committed to putting the safety and care of our patients first – as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
All new staff will be subject to a probationary period covering their first six months in post.
In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
We believe that using technology wisely reflects strong time management and a commitment to innovation. However, it's essential to personalise your recruitment application to showcase your unique skills and experiences. Over-reliance on generic, AI-generated content may result in rejection if multiple candidates submit applications with similar language or structure. In such cases, recruiting managers may reach out for further clarity where applications appear consistent with others, to better understand your individual strengths.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or [email protected].