Job vacancy: Continuous Flow and Transformation Lead, Hampshire and Isle of Wight ICB, Eastleigh

Job summary

Main area: Delivery PMO
Grade: NHS AfC: Band 8d
Contract: 6 months (Fixed Term)
Hours: Full time - 37.5 hours per week
Job ref: 104-ICB-6431TG

Employer: Hampshire and Isle of Wight ICB
Employer type: NHS
Site: Omega House
Town: Eastleigh
Salary: £91,342 - £105,337 per annum
Salary period: Yearly
Closing: 19/01/2026 23:59

Continuous Flow and Transformation Lead

NHS AfC: Band 8d

Detailed job description and main responsibilities

Lead the end-to-end design and delivery of the system Discharge & Flow Programme, aligned to ICS priorities and national policy.

Act as the system lead for reducing nCTR and DRD, ensuring clear trajectories, grip and delivery across all partners.

Support the overall initiation and delivery of major cross-organisational change projects, as required.

Translate national discharge policy and guidance into practical, deliverable system-wide models and standards.

Ensure all projects deliver financial and operational improvements as well as improvements in patient experience, clinical quality and staff engagement.

Champion and lead transformation and change across the portfolio, working with wider ICS teams and Clinical leaders to bring forward evidence-based innovation and solutions which deliver against the outcomes.

Segment and manage multiple stakeholder groups appropriately in a complex multi- disciplinary environment. Work closely with the Communication and Engagement teams to engage with all the appropriate stakeholder groups, capturing outputs to inform business cases and further action. Ensure all stakeholder interests are identified and addressed, including clinicians, patients/carers, regulators, system partners and the public.

Manage communication between stakeholders relating to integrated Discharge delivery; use expert negotiation skills to present complex, potentially controversial information to large groups and use negotiation skills to resolve issues that may arise during project implementation.

Person specification

Qualifications and/ or experience

Essential criteria

Educated to master’s level or equivalent level of experience of working at a senior level in specialist area. Evidence of post qualifying and continuing professional development.
Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent.
Evidence of post qualifying and continuing professional development

Desirable criteria

Qualification in Project Management – APM, Prince or similar

Skills and abilities

Essential criteria

Significant experience of managing or supporting large change programmes within the NHS, and specifically within the UEC and Discharge environments
Significant experience working across organisational boundaries and with conflicting incentives

Knowledge

Essential criteria

Demonstrable success & knowledge in delivering large scale operational, financial and cultural change and performance
Significant experience of leading, managing, developing and motivating teams of skilled professionals.
Highly experienced in leading major change initiatives in a challenging organisational environment
Ability to critically analyse extremely complex performance, financial and clinical datasets.
Able to effectively manage performance by holding themselves and others to account for service outcomes
Extensive understanding of Discharge processes within Acute, community provider and Local Authority settings

Communication and interpersonal skills

Essential criteria

Experienced in coaching executives and senior teams
Highly experienced in leading, managing, developing and motivating teams of skilled professionals
Understands the underlying social, political and historical factors shaping local realities of health services and uses understanding of politics of health and social care to get things done
Provide and receive highly complex, highly sensitive and highly contentious information, negotiating with very senior stakeholders across many organisations on difficult and controversial issues, and presenting highly complex and highly sensitive information to large and influential groups, often in an highly emotive atmosphere

Analytical and problem-solving skills

Essential criteria

Able to demonstrate sound political judgement and astuteness in understanding the contexts for change
Ability to analyse highly complex problems and to develop practical and workable solutions using knowledge and evidence
Able to make sound decisions using all available evidence, and evaluate their impact
Excellent problem solving skills and proven successes in the ability to respond to sudden unexpected demands.

IT and digital literacy

Essential criteria

Extensive experience in using all MS Office applications
Highly skilled in using data sets, SPC charts, and other digital tools to drive decisions and communicate opportunities to stakeholders

Desirable criteria

Experience using Project Management Software

Project management

Essential criteria

Extensive experience managing large scale change programmes within the NHS

Please note the following before applying:

1. We reserve the right to amend the closing date based on the volume of applications received. Vacancies attracting a high volume of applications may therefore close earlier than advertised.

2. In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.

3. As a Disability Confident Employer we are working to create a workplace that enables all staff to reach their full potential. As an ICB, we value diversity and are committed to the recruitment and retention of underrepresented minority groups. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

4. If you are successful and are joining from a non-NHS background, there will be an expectation that you will be engaged from the bottom of the pay band. If you would like to review the Agenda for Change pay scales in more detail and to view other benefits of working in the NHS, please visit the Agenda for Change website for further details.

5. New employees to the ICB will be subject to a probationary period of six months (some exemptions apply, please refer to the ICBs policy for full details).

We encourage and support our staff to be fully vaccinated against Covid-19 as this remains the best way to protect ourselves, our families, our colleagues, and patients from the virus.

We recognise that some candidates for accessibility reasons may use software to support their application. At our Organisation, our selection process ensures we recruit candidates with the right skills and values. We monitor applications and remain alert to misuse that misrepresents abilities including the inappropriate use of AI.