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Job summary

Main area
Primary Care
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
104-ICB-6462TG
Employer
Hampshire and Isle of Wight ICB
Employer type
NHS
Site
Omega House
Town
Eastleigh
Salary
£28,392 - £31,157 per annum, pro rata
Salary period
Yearly
Closing
12/08/2026 23:59

Employer heading

Hampshire and Isle of Wight ICB logo

Primary Care Senior Administrator

NHS AfC: Band 4

Job overview

Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship

The Primary Care team is newly formed following a period of reorganisation and so this is an exciting time to join and help shape the way NHS Hampshire & Isle of Wight supports and works with our GP practices. This role is one of four Primary Care Senior Administrators working within the team.

 

Main duties of the job

To provide a comprehensive administration service to the the team and GP Practices including supporting key areas of work and being the main point of contact for all queries.

To assist the Senior Team with day-to-day admin tasks. To work with little supervision, prioritise on a daily basis ensuring the smooth operation of the office area and office systems. The role also requires handling comprehensive and sensitive information/correspondence, document management and arranging complex meetings.

To work as a member of a team of Administrators and Support Officers in a flexible and co-operative way, in particular providing support for the other administrators and the wider director team at times of pressure and absence.

This role is suitable for those with NHS experience but also may be a step into the NHS to develop knowledge and skills within the Primary Care team and wider ICB.

Working for our organisation

We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.

We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.

We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.

Here is a summary of some of the benefits and services which are on offer to staff:

·         27 days paid minimum holiday and bank holiday entitlement

·         NHS pension scheme

·         Sick pay policy

·         Occupational health services including staff counselling services

·         Flexible working and family friendly policies

·         Flexible retirement and retirement vouchers

·         Health Service Discounts – offers for stores, travel, equipment etc.

Successful candidates will be subject to a six-month probationary period.

Detailed job description and main responsibilities

In addition to the duties outlined in the job description, this role will provide effective and efficient administrative support to the primary care contracts function, including but not limited to:

Maintaining the Primary Care contracts register.

Supporting the contracts team with Local Enhanced Services contracts, National contracts and the Special Allocations Scheme contract.

Support Contract & Quality review meetings for GP Federations.

Support PCN Clinical Director meetings.

Maintain the GP practice master list.

Management of the Primary Care generic mailbox

Person specification

Knowledge, Training and Experience

Essential criteria
  • Educated to GCSE/O level grade C in English or equivalent.
  • NVQ 3 in Business Administration/Management or equivalent experience.
  • Experience of working in a changing environment.
  • Experience of typing and formatting of documents.
  • Experience or preparing agendas and taking minutes/notes.
  • Experience in complex diary management/ planning and organising complex meetings.

Skills and Attributes

Essential criteria
  • Ability to work as part of a close-knit team.
  • Effective communication skills – verbal and written.
  • Have a professional telephone manner.

Planning and Organisational

Essential criteria
  • Ability to act on own initiative without supervision.
  • Ability to organise and prioritise work whilst being flexible and adaptable in order to meet competing priorities.

Information and Communication Technology

Essential criteria
  • Excellent working knowledge of Microsoft Office package/Microsoft Teams.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Time to changeStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Beauchamp
Job title
Senior Commissioning Manager
Email address
[email protected]
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