Job summary
- Main area
- Administration, orthopaedics
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 251-HOCAC
- Employer
- Hampshire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Hampshire Orthopaedic Centre, Royal Hampshire County Hospital
- Town
- Winchester
- Salary
- £26,530 - £29,114 pa pro rata
- Salary period
- Yearly
- Closing
- 02/06/2025 23:59
Employer heading
Hampshire Orthopaedic Centre Administrative Coordinator
Band 4
Job overview
|
|
|
We are excited to announce the opening of our state-of-the-art Orthopaedic Centre in Winchester, scheduled for July 2025. This new facility is a testament to our Trust’s ongoing commitment to enhancing healthcare services in the region and working collaboratively with orthopaedic services across Hampshire and Isle of Wight to serve patients across our communities.
|
Main duties of the job
· To co-ordinate the administrative services for the Hampshire Orthopaedic Centre working with the Operational Management team and Clinical Matron to ensure an effective and patient focused service.
· You must ensure the provision of high quality patient care by providing an efficient and effective administration service for the Centre and support the Operational Service Manager and Clinical Matron. The post holder will be a key point of contact for patients and to allay anxieties and fears through a polite, friendly and professional approach.
· To book, cancel and rebook patients and pre-assessment clinics as required, with awareness of national requirements and breach dates/targets and clinic utilisation, escalating as appropriate.
Carrying out administrative duties as required for the HOC senior leadership team which may include but not limited to: supporting with departmental performance review data gathering, recruitment processes, attending meetings and note taking, submitting performance data as required.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or [email protected].
Detailed job description and main responsibilities
This job description is designed to assist post holders with understanding what is expected of them in their role. Hampshire hospitals NHS Foundation Trust may ask them to undertake other duties, as required, which are not necessarily specified on the job description, but which are commensurate with the grade of the post.
Person specification
Training & Qualifications
Essential criteria
- Good standard of general education including English and Maths GCSE level 4 (Grade C) and above or equivalent qualification.
- A levels/NVQ 3 or able to demonstrate equivalent level of experience in an administration or secretarial capacity
- ECDL or equivalent IT experience
Desirable criteria
- Evidence of continuing personal and professional development
Experience & Knowledge
Essential criteria
- Experience of operating a computer system
- Experience of working procedures and practices gained in medical education, HR or operational administration.
- Previous problem-solving experience
- Experience in managing rotas
- Managing own workload
Desirable criteria
- Experience of working in a busy NHS environment
- Knowledge of CLW rota or Medirota
- Familiarity of HHFT policies and procedures
Skills & Ability
Essential criteria
- Excellent IT skills with knowledge of various computer packages including, Word, Excel, PowerPoint, Outlook and Internet applications
- Knowledge of general office working procedures
- Ability to investigate and solve problems and queries where able
- Awareness of raising issues with a manager
- Ability to plan and organise own workload effectively to meet deadlines
- Excellent prioritisation and organisation skills
- Excellent communication skills both verbal and written
- Ability to work alone and as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anna Slater
- Job title
- Operational Service Manager Orthopaedics
- Email address
- [email protected]
- Telephone number
- extension 42177
- Additional information
Martha Knapman
Clinical Matron
List jobs with Hampshire Hospitals NHS Foundation Trust in Administrative Services or all sectors