Job overview

An opportunity has risen for a Patient Flow Facilitator to support with planning patient discharges on E3 ward. 

The suitable candidate will have excellent communication skills and will be expected to arrange transport, liaise with patients and their families, and members of our multi-disciplinary team to help plan safe discharges for our patients.

Main duties of the job

To co-ordinate multiple aspects of care to ensure progression of rehabilitation, continuity of care and timely discharge planning for patients.

To co-ordinate services associated with discharge from the ward, e.g. pharmacy, transport, referrals to external agencies, to ensure timely discharge of patients

Facilitate multi-disciplinary meetings and board rounds with a focus on continuity of care, goal setting and safe and timely discharge

Co-ordinate patient flow, ensuring timely discharges from the ward.

Organise and facilitate planning meetings to organise safe, timely discharges with patients, relatives and the multi-disciplinary team

Build close relationships with the Complex Discharge Team and Respiratory Department

Liaise with patients and families to manage expectations of the discharge process and early identification of issues impacting discharge

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.