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Job summary

Main area
Ward Clerk
Grade
Band 3
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
251-FCSS8231-WC
Employer
Hampshire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Winchester
Town
Winchester. Hampshire
Salary
£24,937 - £26,598 pa pro rata
Salary period
Yearly
Closing
11/08/2025 23:59

Employer heading

Hampshire Hospitals NHS Foundation Trust logo

Ward Clerk

Band 3

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

 

Job overview

Child Health at Hampshire Hospitals NHS Foundation Trust is pleased to offer the opportunity to join us as a ward Clerk.   As an integrated service we pride ourselves in delivering health care at the point of need and are one of the few such organised services within the UK.  Northbrook Ward on the Winchester site is an 18 bedded unit that provides care for children who require admission as an emergency, from The Emergency Department (ED), Sophie’s Place (SP) or GP’s.  Children may also be booked in for treatment with Oncology, Orthopaedic, General Surgical or Medical Problems. 

Main duties of the job

Working closely with nursing, medical, other staff and outside agencies, to contribute to the maintenance and on-going development of an effective and efficient administrative, clerical and secretarial service for users of the one or more inpatient wards and/or day and out-patient units, their relatives and visitors through the performing of key administrative, clerical and secretarial tasks.
 Update admission trolley on a daily basis
 To input information into the IT systems used within the Child Health Service, including systems used for admission/ transfer/ discharge and coding, ensuring that information is correct and up-to-date.
 Register patients and add encounter/episode and /or outcome on the Trust’s patient administration system.
 To be responsible for the maintenance of the wards administrative processes and systems contributing to their on-going development and improvement.
 To receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes and necessary paperwork is collated and in order; ensuring identity bracelets are available for nursing staff; compiling sets of required blank documentation for emergency patients; informing the nurse in charge or deputy of any query new patients may have, and ensuring the safety of the children and young people by ensuring the security of the unit doors at all times

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or [email protected].

Detailed job description and main responsibilities

Please see job spec for more information.

Working closely with nursing, medical, other staff and outside agencies, to contribute to the maintenance and on-going development of an effective and efficient administrative, clerical and secretarial service for users of the one or more inpatient wards and/or day and out-patient units, their relatives and visitors through the performing of key administrative, clerical and secretarial tasks.
 Update admission trolley on a daily basis
 To input information into the IT systems used within the Child Health Service, including systems used for admission/ transfer/ discharge and coding, ensuring that information is correct and up-to-date.
 Register patients and add encounter/episode and /or outcome on the Trust’s patient administration system.
 To be responsible for the maintenance of the wards administrative processes and systems contributing to their on-going development and improvement.
 To receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes and necessary paperwork is collated and in order; ensuring identity bracelets are available for nursing staff; compiling sets of required blank documentation for emergency patients; informing the nurse in charge or deputy of any query new patients may have, and ensuring the safety of the children and young people by ensuring the security of the unit doors at all times
 To provide a front line information service, offering non-clinical information, advice and guidance to members of the public, colleagues from external agencies (e.g.. general practitioners, health visitors and Social Services), nursing staff and colleagues from other departments in the Trust

Person specification

Essential

Essential criteria
  • Literacy Level 1 or Equivalent
Desirable criteria
  • ECDL, other information technology/word processing qualifications

Essential

Essential criteria
  • Numeracy Level 1 or Equivalent
Desirable criteria
  • Previous experience of working in the NHS or other health sector

Essential

Essential criteria
  • NVQ Level 3 or Equivalent Qualification within Administration
Desirable criteria
  • Previous Administration and Secretarial Experience

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jacqueline Evans
Job title
Ward Managers Assistant/Clerical Lead
Email address
[email protected]
Telephone number
01962 824839
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