Job overview

An internal exciting opportunity has arisen to support the Macmillan Renton Unit as a Ward Clerk. 

The post is for 28 hours, The post holder is an essential role within Macmillan Renton Unit supporting the patients, nursing staff, and both Sister and Junior Sister. 

The successful candidate will require excellent communication skills and will require an empathetic nature. The candidate will require good organisational skills, demonstrate the ability to work self-sufficiently, using their own initiative, and be willing to be adaptable and flexible to the needs of the service. The role is fully supported and full training and support will be given to the right candidate. 

The role involves the use of multiple patient electronic record systems, and input of data accurately and timely. 

Main duties of the job

• To politely meet and welcome all patients and visitors to the unit.
• Communicate with patients, relatives, carers and staff using a professional and sensitive manner.
• Monitor patients, staff, visitors and other personnel entering and leaving the unit.
• To arrange hospital transport in accordance with the Trust’s guidelines.
• To maintain effective communication with the unit staff, external departments within the Trust and key stakeholders outside of the Trust, utilising telephone, email and any other virtual platforms as appropriate.
• To answer the telephone in a polite and courteous manner, dealing with enquiries.
• Arrange transfers on the request of the nursing and medical staff, liaising with wards, departments and outside agencies as necessary.
• To assist in the preparation and maintenance of clinical notes, including filing and scanning of reports/ preparation of new sets of notes, checking all patient information is accurate and filed correctly.
• To check that patient demographics and up to date, and patient administration record systems are kept up to date, including MAXIMS, Trak and Chemo Care.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.