Job summary
- Main area
- CDC
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 229-MED-7195788
- Employer
- Wye Valley NHS Trust
- Employer type
- NHS
- Site
- WVT
- Town
- Hereford
- Salary
- £24,169 pa pro rata
- Salary period
- Yearly
- Closing
- 06/07/2025 23:59
Employer heading
Respiratory and Sleep Physiology Receptionist / Clerk (INTERNAL)
Band 2
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Job overview
***INTERNAL APPLICANTS ONLY***
To provide a comprehensive clerical service to the Respiratory and Sleep Physiology team by ensuring clinical letters, results etc. are filed appropriately and within an acceptable time scale into hospital notes and dispatched accordingly.
Booking appointments for the sleep and respiratory Physiology service.
Main duties of the job
- Provide a comprehensive clerical service to the Respiratory and Sleep Physiology team, undertaking work-related correspondence, photocopying, filing, retrieval of documents and patient case notes, according to the requirements of the service, recording the movement of notes on the Electronic Patient Record System (EPR).
- To answer the telephone in a courteous, professional and pleasant manner, ensuring that messages are relayed and actioned in an appropriate and timely fashion.
- To deal professionally with enquiries from colleagues and other health care staff.
- To ensure effective communication with colleagues and other health care staff.
Working for our organisation
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.
More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”
Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.
Detailed job description and main responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Person specification
Education & Qualifications
Essential criteria
- NVQ Level 2 in Administration or relevant experience
- High standard of written and spoken English (GCSE A-C Pass or equivalent)
Desirable criteria
- Word processing / typing qualification or equivalent experience
Skills, Knowledge & Abilities
Essential criteria
- Effective verbal and written communication skills.
- Ability to work on own initiative and work without direct supervision
- Ability to deal with several projects at the same time
- Ability to use a range of IT systems and Microsoft Packages
- Willingness to learn and develop new skills
Experience
Essential criteria
- Previous reception/clerical experience including filing, data retrieval and photocopying.
- Good interpersonal skills at all levels
- Experience of working in a team environment
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michael Howard
- Job title
- Cardio / Respiratory Physiology Manager
- Email address
- [email protected]
- Telephone number
- 01432 355444
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