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Job summary

Main area
admin
Grade
Apprenticeship
Contract
Apprenticeship: 18 months
Hours
Full time - 37.5 hours per week
Job ref
229-CS-7173830
Employer
Wye Valley NHS Trust
Employer type
NHS
Site
RMC - Monkmoor Court -
Town
Hereford
Salary
£12,514 per annum
Salary period
Yearly
Closing
25/05/2025 23:59

Employer heading

NHS

Business Administrator Apprenticeship

Apprenticeship

 

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Job overview

Business Administration Apprentice

The Clinical Support Division are looking to employ a Business Administration Apprentice to work within the Referral Management Centre and Outpatient Reception.

This is a great foundation from which to start a career in business administration.  You will be provided with full training whilst gaining a Level 2 & 3 Business Administration qualifications. 

Main duties of the job

You will receive training and become competent in all areas of the administration function within the Referral Management Centre and  Outpatient Reception clerking roles.  

The general roles include production of letters and reports, data entry, dealing with telephone calls and  laminating, photocopying and other general office duties.

 

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.

 

Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.

 

Person specification

Education & Qualifications

Essential criteria
  • GCSE English and Maths
  • Good Literacy and numeracy skills
  • Demonstrates a commitment to further learning and personal development
Desirable criteria
  • GCSE in IT or equivalent

Skills, Knowledge & Abilities

Essential criteria
  • Knowledge of Microsoft Office
  • Basic IT skills
Desirable criteria
  • Understanding Confidentiality
  • Ability to communication effectively both orally and written
  • Aware of importance of quality, Dignity and rights

Experience

Desirable criteria
  • Experience of prioritising own work
  • Experience of working in a customer facing role
  • Experience of working in a busy office
  • Experience of working in an administration based role

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employercorporate covenantNHS Rainbow badge

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sheila Marshall
Job title
Deputy General Manager Outpatients Patient Access
Email address
[email protected]
Telephone number
07794 064812
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