Job overview

As part of the Trust’s Information Management and Technology (IMT) Strategy, the IM&T Clinical Programme will radically alter the way that Trust staff interact and use technology to inform and support the care they provide.

Although Information Technology (IT) provides the opportunity to achieve these changes, the primary aim is to provide more effective and efficient patient care, not just implement new IT/clinical systems. Subject matter expert input is fundamental to the successful completion of these changes, and this role is crucial to the successful and safe implementation of the IM&T Clinical Programme.

The post holder will be one of the project managers for the IM&T Clinical Programme and will act as a role model and expert for all staff.

The core function of this role will be to enable the successful delivery of IM&T systems and functionality within the scope of the Programme and to support change as a result.

Main duties of the job

·       Use persuasion and negotiation skills to engage key stakeholders with complex and/or sensitive service changes in relation to process and/or service re-design and overcome resistance to change from staff (technical and non-technical) at all levels of the organisation.

·       Communicate, in the most appropriate manner, technical and non-technical information, and sensitive issues to internal and external stakeholders, and suppliers.

·       Ensure effective communication of business change plans and the associated benefits to staff and other identified stakeholders.

·       Lead multiple work streams ensuring projects are supported and delivered in-line with the agreed scope and timescales, delivering the functionality and benefits identified.

·       Respond to feedback on the IM&T clinical systems, where possible resolving complex problems and dealing with unanticipated issues, escalating to the relevant person(s) where necessary.

·      Help with communicating sensitive information about project delivery to key stakeholders in routine formal presentations.

· Provide advice to Managers with regards to implementing new practice/processes.

Liaise with relevant Managers to report on the progress of the IM&T clinical projects and the effectiveness of the implementation.

Working for our organisation

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.