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Job overview

The post holder will support the Team Leader in the development and implementation of a multi-professional Crisis Resolution/Home Treatment Team providing a high- quality service to meet the needs of people in acute phases of mental illness, and their carers. To ensure the efficient and effective running of the team, providing Leadership and supervision within the multi-disciplinary staff group as appropriate.

The post holder will undertake urgent assessments of people with mental health problems in acute crisis and where appropriate provide intensive community-based treatment/support services as an alternative to in-patient admission. The service will be available 24 hours a day, 365 days a year.

The post holder will be responsible for helping to establish and maintain team systems and processes for effective team working and processes, including outcome measures and audits under the direction of the Team Manager

Main duties of the job

Key Relationships:

1.              Communication and Relationships

To support the Team Leader in establishing and maintaining effective inter-team and inter-agency communication

To provide effective liaison/communication relating to referral and admission to, and discharge from the CRHT Team across in-patient and community service

Maintain effective joint working with Sector ACMHSs, PATH and other community – based teams according to local circumstances

Ensure that all relevant information regarding client care is communicated to the appropriate persons within and outside the team, bringing to the CRHT Team Manager’s attention issues of concern regarding practice or workload

Ensure effective communications with relatives, visitors, voluntary organisations and the general public, thus encouraging participation in Care delivery. To respond sensitively to the needs of relatives and carers, often in a highly emotive

To liaise with other professionals in relation to client care, actively participating in care planning and review meetings, and attending case conferences as

To advise others as to the role and practices of the CRHTT

To maintain positive working relationships and clear communications with team members and other professionals

PLEASE SEE JD ATTACHED FOR FURTHER INFORMATION

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country.

With a workforce of c. 3,000 and an annual income of c. £200m, the Trust is organised across three Strategic Business Units and provides integrated health and social care services through a large network of community and inpatient settings, serving diverse communities across Hertfordshire, Norfolk, North Essex and Buckinghamshire. As a university trust, HPFT continues to develop strong links with the University of Hertfordshire providing excellent learning and development opportunities, as well as strengthening our clinical research capability.

Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT. Building on the CQC ‘ Outstanding’ rating given by the CQC in 2019, we remain on our “Good to Great” journey as we continue to innovate, improve, transform and ultimately deliver the very highest standards of care to the service users and communities that we serve.                                                                                  

To support us on this journey we are looking for an energetic, dynamic and ambitious individual to join our organisation.