Job summary
- Main area
- Senior Administrator
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Some weekend and later evening working to support service delivery)
- Job ref
- 812-25-NC-IMMSB4
- Employer
- Hertfordshire Community NHS Trust
- Employer type
- NHS
- Site
- Cringleford Business Centre
- Town
- Cringleford, Norwich
- Salary
- £26,530 - £29,114 per annum pro rata
- Salary period
- Yearly
- Closing
- 01/06/2025 23:59
- Interview date
- 10/06/2025
Employer heading
Senior Administrator
NHS AfC: Band 4
Job overview
The World Health Organisation says "Immunization is key to primary health care, an indisputable human right, and one of the best health investments money can buy." We are looking for a senior administrator who can bring all of their skills and attention to detail to support our clinicians to deliver the community and school age immunisation service across Norfolk and Waveney.
The work will involve some weekend and evening work to meet the needs of our communities.
*Proposed interview date: 10-June-2025*
Main duties of the job
The ideal candidate will be enthusiastic and highly motivated with a desire to improve the health and wellbeing of communities by supporting the delivery of a variety of vaccinations. The role involves providing leadership to a small group of administrative assistants supporting the immunisation team across a range of administrative tasks in a variety of community clinics including schools, and office environments. Ideally you will have experience of working with a variety of ages, and experience of working in a health care setting would be useful.
You will have excellent communication skills both spoken and written and be able to establish good working relationships with a wide range of stakeholders and service users . You will be IT literate with an excellent working knowledge of Microsoft Office and Excel applications. The ability to organize and plan the workload priorities both for yourself and the administrative team is essential. As is an ability to problem solve and to be able to lead a team through change. Experience of working with Systmone electronic health records would be an advantage .
A full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).
Working for our organisation
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.
To find out more about the role please call or email Nancy Campen Operations Manager [email protected] or 07554776887
You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
You need to apply before the interview takes place.
Detailed job description and main responsibilities
Provide administrative leadership support to the Community and School Age immunisation Service.
Minute taking of meetings which will include representation from multiple agencies across sites as required .
Prepare files and supporting papers for meetings and committees relevant to the functioning of the School Aged Immunisation Team.
Ensure timely collection and production of statistical data relating to the School Aged Immunisation Team as directed, compiling reports where necessary for management information and forwarding relevant information to other Trust departments as necessary.
Continually set and review own workload priorities. as well as the wider administrative team.
Deal with telephone, mail, e-mail and general enquiries by prioritising and ensuring that appropriate messages are relayed to the appropriate team member or action taken.
Advanced keyboard skills/touch typing to facilitate the accurate and speedy production of reports, spreadsheets, correspondence and minute taking.
Communicating with other professional members of staff within the Trust and external agencies on behalf of Community and School Aged Immunisation Service Team.
To maintain and create Excel spreadsheets in relation to the work of the Community and School Aged Immunisation Service Team.
To maintain and create administrative processes and guidance in partnership with the Team Lead for the administrative and clinical teams of the Community and School Age Immunisation Service.
To maintain a high level of confidentiality in relation to the highly sensitive nature of safeguarding children issues
Person specification
Experience and Knowledge
Essential criteria
- Educated to level 3 or equivalent knowledge and experience suitable to the role.
- Proficient in using electronic patient record systems
- Confidently proficient in Microsoft excel word with the ability to train others.
- Experience of managing own workload and that of other administrative staff.
- To work in partnership with Team lead and senior immunisation practitioners to plan and organise the schedule of clinics and school visits
Desirable criteria
- An understanding of SystmOne is desirable
- Work within the NHS.
- Understanding of immunisation and screening pathways and the impact on patient care
Skills and Abilities
Essential criteria
- Confidently proficient in Microsoft excel word with the ability to train others.
- Respond to situations with confidence and problem-solving abilities.
- Ability to support and prioritise the work of the other administrative staff
- Ability to work without direct supervision efficiently and accurately.
- Ability to problem solve and deal with non-standard processes and direct others to support these
- Ability to learn new ways of working, using digital applications and introducing these to other team members
- Ability to work at pace with high volumes of competing tasks.
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nancy Campen
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 07554776887
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