Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 8b
- Contract
- Secondment: 12 months (12 months from start date)
- Hours
- Full time - 37.5 hours per week (2 days a week on site)
- Job ref
- 361-7286839
- Employer
- East and North Hertfordshire Teaching NHS Trust
- Employer type
- NHS
- Site
- Victoria House
- Town
- Fulbourn, Cambridge
- Salary
- £62,215 - £72,293 per annum
- Salary period
- Yearly
- Closing
- 09/07/2025 23:59
Employer heading
Senior Regional Improvement Manager- EOE Learning&Improvement Networks
NHS AfC: Band 8b
Here at East and North Hertfordshire Teaching NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting a Senior Regional Improvement Manager to join our East of England Regional Learning & Improvement Networks team. In this leadership role, you will play a key part in supporting the regional improvement & learning networks that foster knowledge sharing and help drive improvements across Elective, UEC and Mental Health Care Services.
You will work directly with the Deputy Director and provide strategic programme management and expert improvement leadership to ensure the successful delivery of the Networks’ objectives and outcomes. You will have substantial experience of planning, implementing, & evaluating improvement programmes, supported by a project management and improvement qualification or equivalent experience. An understanding of current healthcare policies and excellent stakeholder engagement experience is essential. You will have highly developed communication skills, with the ability to analyse & interpret complex, sensitive, or contentious information across a wide range of topics related to the role. Your capability to present complex concepts clearly & to navigate difficult or controversial issues will be critical when engaging diverse audiences.
You will be expected to work on-site at least two days per week and be available to start within four weeks of receiving a conditional offer, if selected. Please note that this vacancy may close early if we reach our application limit, so we encourage you to submit your application as soon as possible.
Main duties of the job
You will be responsible for the day-to-day operational delivery of the aims and objectives of the Learning & Improvement Networks, managing and communicating with a diverse range of national, regional, and provider stakeholders. A strong understanding of national priorities is essential to support improvements in outcomes and patient flow across Elective Care, Urgent and Emergency Care (UEC), and Mental Health. You will have a comprehensive knowledge of improvement initiatives focused on enhancing patient flow in these areas, alongside significant experience using improvement methodologies such as identifying key questions, developing theories of change, and applying PDSA cycles. Proficiency in data-driven improvement techniques, particularly the use of Statistical Process Control Charts to monitor progress, is required. You will plan and deliver a comprehensive programme of activities, including up to six face-to-face workshops and six virtual events annually, ensuring on-the-day presence to support event management. Additionally, you will prepare and present reports for the National and Regional Executive Teams and demonstrate confidence and expertise in group facilitation
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We are working in partnership with East of England Learning & Improvement Networks who are part of the NHSE Clinical & Operational Excellence Programme which was established in September 2024.
The Networks have been designed for operational and clinical leaders working in Elective Care, Urgent and Emergency Care and Mental Health and incorporate those working in primary and community care and the ambulance service.
The LINs provide an enabling infrastructure that facilitates collaboration and the sharing of best practice between peers using an improvement approach. The primary aim of the Networks is to support and accelerate those improvement initiatives that are producing demonstrable improvement in patient flow. Key activities include online networks, face-to-face learning events, and the integration of data-driven insights using comparative data for improvement.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification application pack for further detailed information regarding this role.
Person specification
Qualifications
Essential criteria
- Educated to masters level or equivalent level of experience of working at a senior level in programme management
- Significant experience of planning, delivering and evaluating improvement programmes
- Significant experience of using and visualising data for improvement
- A recognised project management qualification
- A recognised improvement qualification
Skills
Essential criteria
- Highly developed communication skills with the capability to analyse, reviewand make sense of highly complex, sensitive or contentious information across a diverse range of subjects relevant to post portfolio
- Demonstrable skills in presenting complex concepts and information which may include difficult and controversial issues, across a wide range of audiences
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
- Evidence of planning and delivering programmes and projects and services on time
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Interpreting national policy for implementation.
Knowledge
Essential criteria
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Experience of budgetary responsible, including budget setting with evidence of working knowledge of financial processes
- Experience of building effective cross functional working relationships to drive organisational agenda
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Resourcing Team
- Job title
- Resourcing
- Email address
- [email protected]
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