Job summary
- Main area
- Admin
- Grade
- Band 4
- Contract
- Fixed term: 7 months (Secondment opportunity for internal candidates)
- Hours
- Part time - 30 hours per week (Monday - Friday)
- Job ref
- 367-CORP-9613
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- The Colonnades, Beaconsfield Road, Hatfield, AL10 8YE
- Town
- Hatfield
- Salary
- £28,860 - £31,671 per annum, pro rata (including 5% HCAS)
- Salary period
- Yearly
- Closing
- 21/08/2025 23:59
Employer heading
Support Coordinator for Apprentices
Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
• To work within the learning and development team providing effective professional quality support to enable the department to fulfil its function to a high standard.
• The main role will be to be involved in all aspects of coordination and support for apprenticeships.
• The post holder will manage their workload with advice from the team.
• You will play a critical role in promoting supporting and facilitating staff through their apprenticeship journey, building knowledge of the process and of education providers to act as a primary resource for our interested learners.
• Flexibility is essential to adapt to the competing demands and requests as well as cover colleagues as required.
• Experience in managing multiple systems and databases is essential.
• To support the Trust Mission by incorporating the values into the day-to-day role: welcoming, kind, positive, respectful, and professional.
Main duties of the job
Ensure that apprentices are adequately supported throughout their time on programmes.
To keep up to date with national and local developments which may affect delivery of apprenticeship programmes.
Maintain learner records to ensure audit requirements are fully complied with.
Provide outstanding pastoral support to apprentices during the period of their programme and facilitate guidance when required.
To participate in internal and external events as required
Support the promotion of apprenticeships across all services.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Detailed job description and main responsibilities
Clinical Responsibility
Identify and share good practice.
Provide pastoral support for learners in clinical environments.
Leadership and Staff Management Responsibility
To support learners’ supervision, training and development of employees/students/trainees or equivalent others, including whether they are responsible for recruitment, appraising and disciplinary matters.
Be open and approachable as well as proactive in discussing and agreeing a process to monitor an employee’s mental and physical health.
Financial Responsibility
Manage resources effectively clinical, office and other equipment.
Ensure compliance with the financial regulations of the trust.
To understand the apprenticeship framework and national levy
Service Development and Improvement
To participate in standardisation, self-assessment reviews and quality improvement activities.
To participate in quality assurance for the apprenticeships when required.
Communications
To effectively communicate with external partners and education providers.
To be sensitive, contentiousness, and professional in all interactions within our own organisation, trust, and multi-professional staff groups.
Person specification
Qualifications
Essential criteria
- Education to Level 3 and Maths & English GCSE (grade C/4) or equivalent
- Assessor/Coaching qualification Level 3/4
Desirable criteria
- Business administration qualification Level 3 or above
Experience
Essential criteria
- Administration experience of at least 2 years
- Demonstrate an understanding of apprenticeships and willingness to learn.
- Computer experience and familiarity with word/excel and databases.
- Ability to train/support others with energy and enthusiasm and provide a supportive environment.
- Knowledge of assessment and training
Desirable criteria
- Previous working experience in a related field
- Thorough knowledge of apprenticeship frameworks and claiming
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Barbara Del Gaudio
- Job title
- Education Manager & Apprenticeship Lead
- Email address
- [email protected]
- Telephone number
- 07818061738
List jobs with Hertfordshire Partnership NHS Foundation Trust in Administrative Services or all sectors