Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9-5.)
- Job ref
- 367-PLAN-7825-A
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- The Marlowes Health and Wellbeing Centre
- Town
- Hemel Hempstead
- Salary
- £25,147 - £27,596 per annum, pro rata + 5% of basic salary (min £1,192 max £2,011)
- Salary period
- Yearly
- Closing
- 09/05/2024 23:59
Employer heading
Initial Assessment Co-ordinator / Team Secretary
Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
http://hpft.recruitforvalues.com/
Job overview
Come and Join Our Community Mental Health Service!
Band 4 Initial Assessment Coordinator/Team Secretary
We have an opportunity for an experienced Team Initial Assessment Coordinator / Secretary to join us in delivering high quality community mental health care within the North West of Hertfordshire.
As a Team Initial Assessment Coordinator / Secretary you will lead in the provision of a comprehensive, professional, effective secretarial administrative role focusing on the co-ordination of initial assessments and overseeing the process within a given time frame. You will work closely with the Multidisciplinary team.
Please be aware that this role in not eligible for Sponsorship.
Main duties of the job
You will lead in the provision of a comprehensive, professional, effective secretarial and administrative service to the Team. To take a lead within the admin team for Data Quality.
You will be the first point of reference and as such must display a considerable degree of initiative, possess mature judgement, and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues, and visitors.
You will be required to work independently using initiative and applying a high degree of confidentiality to all of their work. To undertake non-routine duties without direct supervision, working within broad procedural guidelines.
The post is managed rather than supervised.
Working for our organisation
We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission
Our family of over 4200 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Detailed job description and main responsibilities
The Adult Community team is a dynamic, fast paced service. We are looking for someone who can use their initiative, possess mature judgement, and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.
This role is pivotal to the service provision as it is often the first point of contact for people who want to access the service.
You will be skilled in organisation of appointments, making sure that we offer appointments adhering to statutory time scales.
You will be able to record accurate and timely records of meetings.
You will be able to work with clinicians to make sure that paperwork is completed in accordance with guidelines.
You will be flexible as the post is continually developing in order to meet the ever changing demands and needs of the service.
For a more detailed Person and Job Description please read attached
Person specification
Qualifications
Essential criteria
- • Good standard of English.
- • Numerate.
- • ECDL qualification.
- • Experience as a Secretary/Administrator.
- • Experience in a mental health environment or NHS.
- • Knowledge of terms used by Mental Health in their day to day working. RSA III/NVQ 3 or equivalent.
- • Advanced keyboard skills.
- • Trained and experienced at intermediate level in a range of software packages, Word, Excel, and PowerPoint.
- • Good working knowledge of email and internet.
Desirable criteria
- • Proficient knowledge of care notes.
- • Advanced secretarial skills such as audio and shorthand.
Experience
Essential criteria
- • Evidence of the ability to organise and plan complex events, such as training sessions and the therapy groups.
- • The ability to organise and prioritise own workload within any specified guidelines where guidance is not readily available, but at set intervals.
- • Proficient in diary management co-ordinating appointments to ensure best use of Managers’ time.
- • Experience of transcribing formal minutes of meetings.
- • Experience of supervising and training others.
- • Independent/lone working and team working skills.
- • Experience of adapting to change and managing work in a changing environment.
- • Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- John Woodward
- Job title
- Manager
- Email address
- [email protected]
- Telephone number
- 01442 275 646
- Additional information
For further details / informal visits contact: John Woodward on 07796 261 057 or Naomi Forbes-Vassell on 07890 427 469
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