Job summary
- Main area
- Admin
- Grade
- Band 5
- Contract
- 12 months (12 months fixed term / secondment contract)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 367-ACMS-10086
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Centenary House, Grammar School Walk, Hitchin, SG6 1JN
- Town
- Hitchin
- Salary
- £31,049 - £37,796 per annum, pro rata
- Salary period
- Yearly
- Closing
- 12/04/2026 23:59
Employer heading
Data and Information Officer
Band 5
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
This role will be split between Centenary House in Hitchin and Saffron Ground in Stevenage. This is a key role in the Adult Community Mental Health Teams. The role provides support for Performance Improvement, aiding in the development of and reporting of all of the Trust’s performance targets from team level and providing support to the teams in meeting these targets.
· To support operational teams with the delivery of performance targets.
· To monitor performance against Trust targets and give appropriate feedback.
· To support the management and achievement of waiting time targets across the Trust.
· To assist with the development and delivery of training for operational teams around the achievement of KPI targets.
Main duties of the job
The post-holder will require excellent analytical skills with experience of complex datasets, forecasting and reporting of organisational performance to Senior Management Level. You will be expected to be highly numerate and have excellent communication skills.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust
are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Detailed job description and main responsibilities
To work closely with teams to improve areas of performance, communicating the need for change and giving a clear vision of how this is to be achieved.
To work closely with the IM&T Team and EPR Support Team, ensuring validity of data and developing accurate performance reports.
To keep abreast of any prospective changes to the Performance Reporting agenda, for example the introduction of new access targets.
To understand and be able to explain performance targets, that may be highly complex and specialist in their nature and communicate these in an understandable way to staff.
To assist in the monitoring of CQUIN targets by liaising closely with the leads for these indicators and ensuring deadlines are met.
Person specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential criteria
- Degree or proven graduate level ability or equivalent experience
- Evidence of ongoing professional development
PREVIOUS EXPERIENCE SKILLS/KNOWLEDGE/ABILITY
Essential criteria
- Experience within large or complex organisation that necessitated working independently without day-today direction.
- Knowledge of national NHS priorities and targets
- Understanding of performance principles and processes and ability to translate into working practices
- Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda
- Experience of analysis and interpretation of complex information from different sources.
COMMUNICATION SKILLS
Essential criteria
- Create good working relationships and work effectively in partnership with key personnel.
- Ability to convey complex information in a clear and concise format.
- Proven report writing and presentation skills
Desirable criteria
- influencing skills to promote positive change.
ANALYTICAL SKILLS
Essential criteria
- Ability to analyse and interpret complex information and reflect this graphically
- Ability to analyse and interpret complex information and reflect this graphically
- Excellent IT skills including Excel,Word, PowerPoint
- Expert knowledge of Paris
- Excellent eye for ‘detail’ and ability to proof read complex data within documents.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- JULIE BOWERS
- Job title
- Admin Lead North & Central ACMHT
- Email address
- [email protected]
- Telephone number
- 07974709171
- Additional information
This role will be split between Centenary House in Hitchin and Saffron Ground in Stevenage.
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