Job summary
- Main area
- Children and Young Persons
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Some Saturday and evening working required for clinics across the county of Norfolk and Waveney)
- Job ref
- 812-25-NC-IMMS3
- Employer
- Hertfordshire Community NHS Trust
- Employer type
- NHS
- Site
- Cringleford Business Centre
- Town
- Norwich
- Salary
- £24,625 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 31/05/2025 23:59
- Interview date
- 05/06/2025
Employer heading
Community Immunisation Administrator (Norfolk)
NHS AfC: Band 3
Job overview
This role will be to provide administrative support to Norfolk Community and School Aged Immunisation Service who provide a variety of immunisations across the county of Norfolk in a variety of venues across all age ranges.
The successful candidate will support in community clinics and in school sessions across Norfolk & Waveney as well as working in the office base to provide administrative support to the planning and management of school and clinic vaccination clinics. There will also be telephone queries and clinic bookings from a variety of service users.
*Proposed interview date: 05-June-2025*
Main duties of the job
The ideal candidates will be enthusiastic and highly motivated with a desire to improve the health and wellbeing of communities by supporting the delivery of a variety of vaccinations. The roles involve administration and supporting the immunisation team across a range of administrative tasks in a variety of community clinics including schools, and office environments. Ideally you will have experience of working with a variety of ages, and experience of working in a health care setting is useful.
You will have excellent communication skills both spoken and written and be able to establish good working relationships with a wide range of children and adults. You will be IT literate with a good working knowledge of Microsoft Office and Excel applications. The ability to organise and plan your workload is essential alongside accuracy and a good eye for detail. Experience of working with Systmone electronic health records would be an advantage .
A full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).
Working for our organisation
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.
To find out more about the role please call or email Nancy Campen Operations Manager [email protected] or 07554776887
Detailed job description and main responsibilities
- Support the clinicians in the clinic setting to ensure a high-quality delivery of service to all that we see.
- Be able to utilise administrative skills and ensure work is prioritised effectively.
- Ensure that the confidentiality of service user information is always maintained in line with Trust policy.
- Liaise with external stakeholders, manage referrals, update patient records.
- Demonstrate excellent communication skills within a variety of settings to a diverse demographic.
- Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels.
Person specification
Qualifications/Education
Essential criteria
- NVQ 2 or equivalent in Business Administration or equivalent experience Willingness to undertake further Trust training.
Experience & Knowledge
Essential criteria
- IT literate and knowledge of Microsoft Office applications
- Good written and oral communication skills to enable engagement with a range of service users and partners.
- Experience of working with families, children and babies
Desirable criteria
- Previous experience of Child Health systems
- Data input experience
- Previous administrative work within the NHS
Skills & Abilities
Essential criteria
- Accurate keyboard skills
- Ability to maintain confidentiality
- Ability to work without direct supervision
Desirable criteria
- Competent and appropriate use of electronic patient records.
Other
Essential criteria
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nancy Campen
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 07554776887
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