Job overview

We are looking to appoint a well organised, highly motivated and enthusiastic individual in the role of Assistant Team Administrator for 37.5 hours per week within our friendly Specialist Learning Disabilities Team.

The successful candidate will be responsible for a wide range of general office administration across the team and must be proactive and able to work on their own initiative, with experience of taking and producing minutes and papers for meetings. The post requires proficient skills in using all Microsoft Office applications.

Excellent communication skills (both written and verbal) are essential. The post holder acts as a focal communication point for the team, dealing with queries from colleagues, stakeholders, service users and carers.

We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach, who can work alongside team members to provide high quality and effective administrative support as required.

The post holder will demonstrate an enthusiasm for professional development and will be motivated to further themselves, by gaining understanding and skills through various training opportunities.

The Learning Disabilities Team is a welcoming and supportive team. The post holder will benefit from a comprehensive supervision and appraisal system, with a commitment to staff development.

The post holder will be based at Saffron Ground, Stevenage.

Main duties of the job

The post holder will be responsible for a wide range of general office administration across the team and must be proactive and able to work on their own initiative, with experience of taking and producing minutes and preparing papers for meetings. The post requires proficient skills in using all Microsoft Office applications and the holder should be able to confidently:

1. Provide general administrative support throughout the team
2. Maintain essential data on our patient record system PARIS (Training provided)
3. Be responsible for photocopying and scanning
4. Answer telephone calls and direct them appropriately
5. Liaise with stakeholders and service users as required
6. Produce documents and letters as requested
7. Arrange meetings and take meeting minutes
8.   Keep data/information systems up to date and store information correctly and safely
9. Provide support to colleagues, where appropriate, in their absence

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?