Job summary
- Main area
- Care Coordinator
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 812-25-PALMS-IIT-CareCo
- Employer
- Hertfordshire Community NHS Trust
- Employer type
- NHS
- Site
- Sandridge Gate
- Town
- St Albans
- Salary
- £37,338 - £44,962 pro annum pro rata
- Salary period
- Yearly
- Closing
- 13/07/2025 23:59
- Interview date
- 25/07/2025
Employer heading
Care Coordinator
NHS AfC: Band 6
Job overview
PALMS is expanding again and we are seeking to appoint a motivated, committed, flexible and forward thinking Care Coordinator to contribute to the Intensive Intervention Team (IIT) for the PALMS’ population.
The PALMS’ IIT includes an Administrator, Outreach Workers and a Specialist Positive Behaviour Analyst and Clinical Lead. This MDT works collaboratively and in collaboration with the wider PALMS’ MDT to support these CYP as well as working with colleagues in the existing Hertfordshire crisis service C-CATT (CAMHS Crisis Assessment and Treatment Team).
*Proposed interview date: 25-July-2025*
Main duties of the job
The ideal candidate will be:
-
- Passionate about and have a desire to contribute to change in a vibrant NHS team
- Dedicated to supporting CYP who are autistic and/or have an intellectual disability and their families.
- Collaborative in their approach to work with families, networks, and others services
- Able to work both in a team environment and autonomously
- Able to maintain a high degree of professionalism when working in settings where there is a highly emotive atmosphere.
- Flexible in their approach and have resilience under pressure
- Have professional registration for your speciality
Working for our organisation
We can offer you:
- Regular clinical and professional supervision including opportunities to meet as a team including peer reflection and Intervision
- Regular appraisal, personal development planning and opportunities for continuing professional development. This includes specific support with regards to fulfilling the PALMS’ IIT role.
- Opportunities to work closely with a multi-disciplinary team and learn from other evidence based frameworks and approaches.
- Opportunities to provide clinical supervision and line management to other members of the PALMS IIT and core PALMS team as appropriate.
- Opportunities to connect with local and national networks
- Involvement in providing training
You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
You need to apply before the interview takes place.
Detailed job description and main responsibilities
PALMS has longstanding commissioning arrangements to provide input to CYP on three distinct pathways of tailored intervention: ‘standard’, ‘heavy’ and ‘intensive’. There has been an increase in the number of CYP presenting in/at risk of going into crisis; These children and families require a significant amount of clinical input to enable de-escalation, reduce risks and decrease the likelihood of being placed out of county.
Throughout 2020/21 PALMS collated robust data on the time and skills required to meet the needs of CYP presenting in crisis and demonstrated significant positive outcomes for CYP and their families. In addition, PALMS has been able to evidence the importance of a MDT approach to support these CYP. Simultaneously, Hertfordshire is committed to realising the vision of the long term plan. PALMS have therefore been provided with additional funding to support the PALMS’ population who are at risk of, or at, crisis.
Alongside supporting these CYP and their families, the work of the team will provide decision makers with evidence informed options and clear recommendation for developing and delivering an effective multiagency crisis service that is responsive to needs within Hertfordshire and which fully meets the vision of the long term plan.
The post is permanent; Roles within the IIT are flexible in terms of base as most of the work will be within the community across the county and as such a full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
Interviews will be run either in person at one of our bases or using Microsoft Teams, full details and instructions will be provided to successful candidates.
Closing date - 13th July 2025
Interview Date: 25th July 2025
Person specification
Training & Qualifications
Essential criteria
- NMC registered Mental Health Nurse, Learning Disability Nurse or Paediatric nurse with relevant Mental health/Learning disability experience. Or • similar professional qualification and a professional registration.
- Evidence of ongoing professional development
Desirable criteria
- Qualifications or certificates of training in mental health, Positive Behaviour Support (PBS)
- University mentorship training for student nurses
Experience
Essential criteria
- Relevant experience in mental health care setting or behavioural setting (E.g. impatient, community, residential).
- Experience of working with parents/carers
- Experience of working with Autistic CYP and/or CYP with intellectual disability
- Experience of autonomously carrying out assessments in order to determine the most appropriate intervention plan
- Skills to provide on-going assessment, monitoring of mental health and behavioural needs
- Previous work with children and young people, either directly/indirectly (or personal experience of providing care)
- Experience of working with individuals who have mental health concerns and challenging behaviour.
Desirable criteria
- Experience of service quality monitoring
- Experience of working therapeutically with parents/carers/families of children and young people
- Experience of working in a multi-disciplinary Team
Knowledge & Skills
Essential criteria
- Understand a range of communication styles when working with CYP. Demonstrable ability to communicate to CYP, their families and professionals sensitive and often difficult to receive information, using various methods including verbal, non-verbal, written and presentation skills.
- An understanding of the impact of Intellectual Disability, Autism and mental health difficulties and challenging behaviour on family life.
- Ability to empower parents/carers and to gradually fade out the need for direct support.
- Ability to carry out a range of physical health monitoring skills
- An understanding of the principles of risk assessment and risk management planning.
- Ability to evidence understanding and importance of safeguarding and child protection
Personal Abilities
Essential criteria
- Ability to work with children & young people whose behaviour is personally challenging
- Ability to establish and maintain professional relationships and boundaries with young people
- An interest in, and commitment to, working with Autistic children and/or children who have an intellectual disability and/or mental health difficulties.
- Values that match positive behaviour practices
- Flexible and adaptable to meet the needs of the child/young person.
- Good organisational skills and an ability to manage competing service demands
- Ability and willingness to work flexibly including evenings and weekends
- Ability to travel around the county and outside base frequently given the enhanced outreach model of this post.
- Ability to work from home
Other Specifications
Essential criteria
- Willingness to uphold the Trust’s values
- Willingness to travel to alternate locations to provide services
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lisa Cleevely
- Job title
- MH Nurse and Clinical Lead
- Email address
- [email protected]
- Telephone number
- 01727 582122
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