Job summary
- Main area
- N/A
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Following a 3 month period of training in the office at Sandridge Gate, the postholder will be able to work 2 days per week remotely.)
- Job ref
- 812-26-DP-A
- Employer
- Hertfordshire Community NHS Trust
- Employer type
- NHS
- Site
- Sandridge Gate Business Centre
- Town
- St Albans
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 18/08/2026 23:59
Employer heading
Administrator
Band 3
Job overview
Applications are invited for a Band 3 Administrator for the Herts & West Essex Diabetic Eye Screening Programme based at Sandridge Gate Business Centre, St Albans. This is a full time permanent role.
*Proposed interview date: 25th August 2026*
Main duties of the job
The successful applicant will work with the Diabetic Eye Screening team and be responsible for providing administrative support to the programme dealing with the booking of clinics and appointments, providing a professional service to patients over the telephone, liaise with GP's and other external clinical colleagues and other administrative roles as required.
Attention to detail is vital and the ability to follow strict information governance procedures.
Working for our organisation
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Caring, Pioneering, and Inclusive in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.
Detailed job description and main responsibilities
Please see attached job description for more details
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Person specification
Skills
Essential criteria
- Good level of education or equivalent skill to manipulate spreadsheets and data.
- Excellent and empathetic communication skills
- Intermediate Microsoft Office and keyboard skills
Knowledge
Essential criteria
- Knowledge of secretarial or administrative procedures and systems acquired through experience and training to NVQ Level 3 or equivalent.
- Understanding of Diabetic Eye Screening and why it is carried out
Desirable criteria
- Experience of working in a healthcare environment
Qualifications
Essential criteria
- Willing To undertake the Admin Accreditation in Diabetic Eye Screening
Desirable criteria
- Full UK Driving Licence
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kurt Swain
- Job title
- Senior Administration and Failsafe Manager
- Email address
- [email protected]
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