Job summary
- Main area
- Admin
- Grade
- Band 4
- Contract
- Fixed term: 12 months (Maternity Cover)
- Hours
- 30 hours per week (Part time)
- Job ref
- 367-A&UC-9311-A
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Albany Lodge
- Town
- St Albans
- Salary
- £27,857 - £30,570 per annum, pro rata (5% HCAS included)
- Salary period
- Yearly
- Closing
- 07/05/2025 23:59
Employer heading
Medical Team Secretary
Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
http://hpft.recruitforvalues.com/
Job overview
Are you a Band 3 NHS administrator looking for promotion?
We have a band 4 Medical Team Secretary role (maternity cover for 12 months) suitable for an administrator with knowledge of medical terminology, preferably in a mental health setting.
The role is within the Acute & Urgent Care Division (Inpatients), based at the friendly and supportive team at Albany Lodge in St Albans.
Come and join an outstanding Trust!
For an informal chat, please contact Sandra on 07760 166098
Main duties of the job
The successful candidate will:
- be responsible for prioritising work, typing clinical and general administration correspondence, be the first point of contact for patients and other visitors to the Unit.
- provide a comprehensive secretarial service to the Clinical Matron and Clinical Team and provide a high standard of service to patients.
- be responsible for prioritising work, typing to clinical and general administration correspondence, be the first point of contact for patients and other visitors to the department.
- provide a comprehensive secretarial service to the consultant body and provide a high standard of service to patients.
In return, we can offer you:
- 5% on top of basic salary high cost allowance supplement
- 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata)
- One of the UK's best pension schemes
- Comprehensive health and wellbeing services
- Special leave for family and personal reasons
- NHS Car Lease Scheme
- Employee Assistance Programme
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Detailed job description and main responsibilities
Managing diaries for the Clinical Matrons.
Managing and prioritizing departmental workload on a day-to-day basis.
To support the Clinical Matrons and Team in the delivery of excellent Patient care by actively working with Colleagues and other Departments to ensure that all Patients registered within the Service is proactively supported through their patient journey.
Ensuring all telephone calls are answered within the department during core office Hours.
Opening and dealing with departmental post and allocating resulting work to appropriate Staff.
Monitoring turnaround times for clinical correspondence and taking corrective action as required, in conjunction with the Clinical Matrons/Clinical Team.
Providing Clinical Matrons/Clinical Team with relevant information relating to Administrative service.
Take minutes at secretarial staff meetings and attending other administrative meetings as required.
Responsible for ensuring office equipment is in working order and office supplies are maintained and replenished
To coordinate any action plans as set from the Team
To update and maintain trackers
For a more indepth Job and person specification please read the attached before applying
Person specification
Qualifications/ Education/ Training
Essential criteria
- Intermediate level experience in word/ excel/ powerpoint
- Solid experience in administration
- RSA Level 3/NVQ Level 2 or equivalent
Desirable criteria
- Proficient knowledge of PARIS
- Experience in working in a Mental Health environment
Skills/ Knowledge/ Ability
Essential criteria
- Independent/lone working and team working skills
- Experienced in taking minutes in meetings
- Experienced in diary management to book appointments and meetings
- Microsoft Teams
Desirable criteria
- Knowledge of medical terminology
Analytical skills
Essential criteria
- Responsibility of maintaining accurate records of patient details, notifying all professionals and agencies involved.
- To be expert at data entry and reporting.
Communication
Essential criteria
- Excellent verbal and written communication skills in person, on telephone, or email
- Good standard of English
- • To be experienced in dealing with people in distress in a calm and confident manner
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sandra Styles
- Job title
- Site Manager Planned/NW
- Email address
- [email protected]
- Telephone number
- 07760 166098
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