Job summary
- Main area
- Support Worker
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 367-ACMS-9428-B
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- 99 Waverley Road, St Albans AL3 5TQ
- Town
- St Albans
- Salary
- £27,485 - £30,162 per annum, pro rata (Inclusive of 5% HCAS)
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading

Carer Support and Wellbeing Worker
Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
Band 4 Carer Support & Wellbeing Worker – North West Hertfordshire
We have a new opportunity for a Carer Support & Wellbeing Worker to join us in delivering high quality community mental health care within the North West of Hertfordshire.
We have a vacancy in our multi-disciplinary Community Mental Health Team based in St Albans serving the needs of people within this diverse locality. This role is to support carers who provide care and support to their loved one.
We are seeking enthusiastic, compassionate people who hold a strong belief in recovery for people with severe and enduring mental health problems.
We look forward to hearing from you!
Main duties of the job
The successful candidate will:
- be responsible for coordinating work relating to the Carers Agenda and carry out Carers Assessments
- be able to use their initiative when dealing with carers
- maintain a calm, friendly and efficient manner when dealing with carers, service users, colleagues and other professionals
- be able to develop in order to meet the ever changing demands and needs of the service.
At HPFT our staff are our most important resource, and we offer:
- thorough induction to your role and team
- regular, good quality supervision
- a range of developmental opportunities to support you to grow in your profession and your practice
- 5% on top of basic salary high cost allowance supplement
- 27 days annual leave, rising to 29 days after 5 years and 33 days after 10 years
- Flexible working options across the Trust including compressed hours, term-time contracts, part-time working etc
- Childcare support
- Access to one of the UK's best pension schemes
- Continuing professional development opportunities
- Access to vocational qualifications
- Regular appraisal, plus monthly Inspire Awards and annual Staff Awards
- Access to a wide range of discounts from NHS discounts and other local and national sites
- Subsidised gym membership
- Access to free, confidential counselling service for all staff
- Access to a spiritual care team offering support to people of all faiths
- Access to an equality and diversity staff network providing support for staff
- Recognition of a number of trade unions
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
About us - Hertfordshire NHS Partnership Trust
Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information on the job and responsibilities.
Person specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential criteria
- NVQ level 3 qualification or mental health certificate level 3 or equivalent or agreement to undertake such training as soon asresources permit.
PREVIOUS EXPERIENCE
Essential criteria
- Direct work with carers
- Carrying out assessments
Desirable criteria
- Care planning
- Group work
SKILLS/KNOWLEDGE/ABILITY
Essential criteria
- Care Act 2014
- Triangle of Care
- An understanding of the issues and concerns of carers
- Ability to plan and manage own workload and to work unsupervised
- Ability to provide practical support to enable carers to achieve their wellbeing aim s
Desirable criteria
- An understanding of mental illnesses and the mental health system
- Knowledge of local resources including welfare benefits and employment support
COMMUNICATION SKILLS
Essential criteria
- Good written communication skills including ability to write reports and letters
- Good verbal communication skills including the ability to observe and listen effectively
- Ability to use IT programmes effectively including email, Microsoft Word, Excel and PowerPoint
ANALYTICAL SKILLS
Essential criteria
- Good numeracy skills
- Ability to analyse information and create innovative personalised solutions
- Ability to research information and resources
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ben Roderick
- Job title
- St Albans Community Services Manager
- Email address
- [email protected]
- Telephone number
- 07825 928685
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