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Job summary

Main area
Urology
Grade
Band 4
Contract
Secondment/Fixed term and Permanent contract available
Hours
  • Full time
  • Flexible working
Job ref
360-B-10072-A
Employer
West Hertfordshire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Cross Site
Town
St Albans
Salary
£27,857 - £30,570 pro rata inc. HCA
Salary period
Yearly
Closing
16/06/2025 23:59
West Hertfordshire Teaching Hospitals NHS Trust logo

Band 4 - Urology Cancer Pathway Navigator, Urology

Band 4

Job overview

We are pleased to announce opportunities have arisen within the Urology department,

We have 1 x full time permanent contract, 1 x 12 month fixed term contract and 1 x 6 month fixed term contract.

You will work with consultants and/or their team within a specialty area, relating closely to other administrative and clerical staff within the urology service, and the service co-ordinator/Assistant Service Manager/ Assistant Divisional Manager.  The post holder will work closely with the MDT team and cancer services.

Please note cross site mostly based at St Albans City Hospital with potential travel to Watford General Hospital. 

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

To track and navigate patients through the urology cancer pathways – both diagnostic and surveillance.

These will include prostate and bladder patients.

To provide a comprehensive and efficient administrative service to the clinical team members of the urology cancer pathways (including cancer Mcmillan nurses).  

The post will work closely with the clinical triage teams for the urology cancer pathways, key stakeholders from other services and liaison with other hospitals.    

They will help identify capacity issues, and escalate these in a timely manner, and respond to patient enquiries. 

Working for our organisation

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
 
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.
 
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
 
We offer a variety of flexible working options as we recognise the importance of a good work life balance.
 
 
If you have a disability or long-term health condition and should you require support or guidance please contact [email protected]
 
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
 
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
 
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

 

Detailed job description and main responsibilities

To act as main point of administrative support and contact for the urology cancer triage clinical teams, liaising with them on a day-to-day basis and prioritising own workload.

To track and navigate patients through the urology cancer pathways. Complete relevant database input throughout this process.

Act as point of contact for patients who have been referred via their GP to the urology cancer services.

To coordinate and organise appointments and assessments as required with patients, and to exchange that information clearly and concisely dealing with anxiety, cultural and language difficulties.

Person specification

Education and qualifications

Essential criteria
  • Educated to A level or BTEC / GNVQ level – or relevant job experience
  • Experience as an NHS Administrator
  • Good IT literacy.

Knowledge

Essential criteria
  • Working knowledge of hospital, computer systems (Patient Centre, Infoflex).
  • CRIS -Knowledge of urology cancer pathways
  • Knowledge of NHS Cancer Waiting Times

Experience

Essential criteria
  • Previous NHS administration
  • Working in/or with cancer MDT team(s).
  • Proven experience of working to deadlines and targets.
  • Experience of communicating complex instructions with sensitivity to patients and relatives
Desirable criteria
  • Working in a changing environment
Committed to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthArmed Forces Covenant Bronze Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Zakra Ahmed
Job title
Assistant Service Manager
Email address
[email protected]
Telephone number
07974 847652

If you have problems applying, contact

Address
Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB
Telephone
01442 365234

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