Job summary
- Main area
- Administrative and Clerical
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 20 hours per week
- Job ref
- 361-7095569
- Employer
- East and North Hertfordshire Teaching NHS Trust
- Employer type
- NHS
- Site
- Lister Hospital
- Town
- Stevenage
- Salary
- £24,625 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 12/06/2025 23:59
- Interview date
- 18/06/2025
Employer heading
Safeguarding Administrator
NHS AfC: Band 3
Here at East and North Hertfordshire Teaching NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Safeguarding Administrator who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
This is an exciting opportunity for an enthusiastic, dynamic, highly motivated, hardworking individual to join our friendly and dedicated safeguarding team.
The job role is varied and requires individuals who can adapt well, manage all duties effectively and be able to work in a fast-paced environment. The post holder must have a keen attention to detail in handling sensitive & highly confidential information.
General duties include comprehensive administration to the internal safeguarding team.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The Post holder will provide an efficient, flexible and confidential administrative service to the safeguarding team; this includes predominantly administrative support for the maternity safeguarding team.
To provide a comprehensive administrative service to the safeguarding team ensuring telephone calls, correspondence and direct contact with clients and other internal/external agencies are dealt with in an appropriate and professional manner, using judgement and discretion where necessary.
Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a relevant manner.
To provide the first point of reference for the midwifery service to the safeguarding team.
To be responsible for the management of shared email inboxes, dissemination of child protection meetings and minuting of the maternity safeguarding meeting.
To support with dissemination of information to GP & Community Services and partner agencies.
The post holder may be dealing with distressing or emotional circumstances and will therefore use their initiative, diplomacy and tact and take a proactive approach to solving problems and escalating issues as appropriate.
Take the initiative to contact and consult with the safeguarding team as appropriate when they are not in the office as this a post that requires unsupervised working and exercise of judgement in seeking assistance.
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications / Training
Essential criteria
- RSA 3 or equivalent.
- Degree in Admin or equivalent, or equivalent experience.
Desirable criteria
- Evidence of continuing development
Previous Experience
Essential criteria
- Secretary/PA and administrator within NHS or Health-care setting
- Handling telephone enquiries
- Ability to spot Safeguarding concerns
- Knowledge of Safeguarding categories Experience of computer data entry
- Excel experience
Desirable criteria
- Secretarial experience relevant to specialty.
- Minute taking experience
- Previous safeguarding experience
Skills
Essential criteria
- Excellent communication and presentation skills
- Excellent verbal/written and interpersonal skills
- Active and supportive team player
- Ability to gain confidence and support of the team
- Ability to share and disseminate information
- Confidence, tact and diplomacy
- Assertive but flexible
- Self disciplined
- Organisational, time management and prioritisation skills
- Flexibility with hours of work and approach
- Ability to work on own initiative
- Awareness of limitations of experience and role
- Problem solver
- Able to set and meet deadlines
- Ability to undertake and co-ordinate project work
Desirable criteria
- Advanced excel skills
- Lorenzo, Nerve Centre, system one experience.
Other requirements
Essential criteria
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Stacey Malone
- Job title
- Named Midwife
- Email address
- [email protected]
- Telephone number
- 01438 28 6316
- Additional information
Sarah Corrigan - Head of Maternity & Children's Safeguarding
01439 28 6316
List jobs with East and North Hertfordshire Teaching NHS Trust in Administrative Services or all sectors