Job summary
- Main area
- Referral to Treatment
- Grade
- NHS AfC: Band 4
- Contract
- Fixed term: 12 months (Duration of Maternity Leave - end date required)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 361-7211072
- Employer
- East and North Hertfordshire Teaching NHS Trust
- Employer type
- NHS
- Site
- Lister Hospital
- Town
- Stevenage
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 24/06/2025 23:59
Employer heading
18 Week Pathway Validation Tracker
NHS AfC: Band 4
Here at East and North Hertfordshire Teaching NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Pathway Validation Tracker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Trust is committed to meeting all targets within the Referral to Treatment (RTT) patient pathway, which measures the total period waited by each patient and to manage each patient’s journey from referral to treatment in a timely and efficient manner.
If you’re up for the challenge and want to work with a dynamic and supportive team that can really help shape the future of patient care, then please apply or contact us for further information.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
The successful post holder will provide expertise and support within the RTT Validation team liaising with clinicians, general managers, service managers, service co-ordinators and clerical staff in the delivery of patient care via the Trust’s elective waiting lists.
You will be supporting the administration of the patient’s referral to treatment (RTT) pathway with advice and training and is responsible for the accuracy of information on the Trust’s Patient Tracking Lists.
You will also lead on identified issues and projects to help improve RTT data quality across the Trust.
You will also be responsible for ensuring that patient records’ have the correct clock start and stop by validating and interpreting patient pathways from first outpatient appointment through to first definitive treatment. This may involve adjusting and/or correcting patient pathways where inaccurate data entries have been input into Lorenzo.
Liaise with internal departments and external providers and to ensure that tight deadlines are met (both internal and external). Liaise closely with 18 week validators in the Trust in order to facilitate the patient pathway to ensure the timely management of patient care and that targets are met.
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
- IT qualifications / skills – NVQ4 / 5
- Working knowledge of MS office, especially Excel.
- Educated to A level standard or equivalent experience
Desirable criteria
- Evidence of continuing professional and personal development
Skills
Essential criteria
- Active and supportive team player
- Ability to work without supervision
- Ability to work on own initiative
- Ability to undertake and co-ordinate project work
- Be flexible
- Ability to work with people at all management levels as the role requires liaising with Directors, General Managers, Service Managers, Service Co-ordinators
Knowledge
Essential criteria
- Experience of assisting with delivery of training
- In depth understanding of 18 weeks and patient pathways
- Excellent communication skills
- Problem solving - identify problems, recommend and implement solutions / change
- Attention to detail
- Understand how steps in a sequence of events can link together
Other Requirements
Essential criteria
- Understanding of, and commitment to, equality, diversity and inclusion
Previous Experience
Essential criteria
- Extensive administrative experience within the NHS
- Experience of service development
- Office administration in a busy environment
- Customer / patient care
- Good understanding of medical terminology
- Good understanding of PAS
Desirable criteria
- Have knowledge of an Access Policy and departmental processes
- Knowledge of Lorenzo
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Cynthia Okirie
- Job title
- Referral To Treatment Manager
- Email address
- [email protected]
List jobs with East and North Hertfordshire Teaching NHS Trust in Administrative Services or all sectors