Job overview

To work within a small team of administrators, nurses and Doctors based in Stevenage. The Children Looked After (CLA) & Care Leavers Health Service work in partnership with Hertfordshire County Council (HCC) Children’s Services to identify the health needs of CLA and Care Leavers.

The main focus of the CLA Service is to co-ordinate the administration of health assessments on behalf of HCC for CLA and young people placed both in and out of the county to meet the health needs of CLA. The work of the team is reliant on a number of other service providers completing health assessments including CLA GPs, East & North Herts Acute NHS Trust Paediatricians in the County and GPs/Paediatricians and other CLA health teams working in other Counties. 

Main duties of the job

To provide a point of contact for the CLA & Care Leavers Health Team.

To take messages accurately and communicate effectively and in a timely manner to team members.

Undertake organisation of workload as agreed by the Named Nurse and  Senior CLA Co-ordinator

To co-ordinate and carry out complex administrative duties within the agreed CLA pathways

Maintain computerised (and paper when appropriate) storage systems as required to meet the needs of the service. 

Responsible for ensuring that all referrals for the service are recorded and referred to the appropriate person/team/clinician both within Hertfordshire and across the UK, in accordance with established timeframes.

Responsible for identifying the appropriate professional within other organisations to refer to.

Receive, sort, distribute and dispatch mail.  Receive and transmit highly confidential, sometimes complex information via email to colleagues/partners and external agencies across the country.

To ensure that organisational policy and protocols are adhered too.

Be part of the finance administration process for health assessments. 

Agree payment within National agreed Tariffs, for health assessments to be undertaken for CLA placed out of county.

Prioritise own work on a day-to-day basis to ensure that timescales are achieved, and deadlines met with accuracy.

Working for our organisation

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You’ll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.