Job summary
- Main area
- Admin
- Grade
- 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 367-ACMS-9615
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Cygnet House,
- Town
- Ware
- Salary
- £26,240 - £27,928 per annum, pro rata
- Salary period
- Yearly
- Closing
- 21/08/2025 23:59
Employer heading
Duty Support Worker - Band 3
3
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
We have an exciting opportunity for a Community Mental Health Nurse to join our Adult Community Mental Health Services Team in South East Hertfordshire / Ware
The area is well served with transport links to historic Hertfordshire and its glorious countryside as well as into London and beyond. We are looking for someone who is passionate about delivering care to Adults with mental health issues.
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country.
We can offer you a competitive salary, staff benefits package, excellent career development and training that comes from working for Hertfordshire Partnership University NHS Foundation Trust.
Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT. We are on a “Good to Great” journey as we continue to innovate, improve, transform and deliver the very highest standards of care to the service users and communities that we serve.
Please refer to the “Main Duties Of The Job”, “Detailed Job Description And Main Responsibilities” sections and the Job Description and Person Specification documents attached elsewhere for full details.
Main duties of the job
- To support our duty system working alongside our duty worker and duty manager
- To work as part of a team which provides mental health services.
-
To focus directly on the needs of the service users using the Support Time and Recovery Model.
-
To work across service and/or care group boundaries as necessary.
-
To work within the Care Programmed Approach/Care Management process with a focus on Recovery Principles.
-
To provide support, give time and thus promote recovery.
-
To undertake carers assessment and support of carers identified in the team.
-
-
To liaise with other agencies and any other relevant professional, in consultation with the Senior STR Worker and Support Services Manager
-
To provide regular and practical support to service users and their carers in developing and managing their dignity and independence.
-
To liaise with external stakeholders and other non-statutory agencies.
-
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Detailed job description and main responsibilities
- To support our duty system working alongside our duty worker and duty manager
-
To be responsible for providing the link into the care co-ordination process for an allocated number of individual service users.
-
To ensure service users engage effectively with the agreed Care Plan and access to appropriate services provided on a regular and consistent basis.
-
Positively promote independent living of service users within the community.
-
Provide support with daily living; “living ordinary lives”.
-
Help service users gain access to resources to include benefits and welfare rights.
-
Provide information on health promotion to service users.
-
Help to identify early signs of relapse by monitoring service user’s progress, level of functioning and mental state and alert the appropriate staff involved in the client’s care.
Person specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential criteria
- Good standard of education (to include Maths and English GCSE grade C or above – or equivalent)
Desirable criteria
- NVQ in Health and Social Care
- Experience of working with people with mental health conditions
- Experience of working with people with dementia
PREVIOUS EXPERIENCE
Essential criteria
- Ability to manage distressing and challenging situations
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jackie Stonebrook
- Job title
- Service Line Lead
- Email address
- [email protected]
- Telephone number
- 07484460910