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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 4
Contract
Parhaol
Oriau
Rhan-amser - 34 awr yr wythnos
Cyfeirnod y swydd
367-ACMS-9688
Cyflogwr
Hertfordshire Partnership NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Cygnet House, 1 Old College Court, Priory Street, Ware, SG12 0DE
Tref
Ware
Cyflog
£28,860 - £31,671 per annum, pro rata (Inclusive of 5% HCAS)
Cyfnod cyflog
Yn flynyddol
Yn cau
16/09/2025 23:59
Dyddiad y cyfweliad
26/09/2025

Teitl cyflogwr

Hertfordshire Partnership NHS Foundation Trust logo

Team Administrator/Medical Secretary

Band 4

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form. 

http://hpft.recruitforvalues.co

Trosolwg o'r swydd

We are looking for a motivated individual to join our Medical Secretarial team within the Adult Community Mental Health Services based in Ware.

Our Administrators are pivotal to our work in providing first line contact to people who call us, and in providing a comprehensive, professional and effective administrative support to our team.

You will have the ability to work well within a team environment and be able to manage and prioritise workload, being able to work on their own initiative with minimal supervision.

In return, we offer structured supervision and access to training and development as part of your own personal development and support plan. A friendly and supportive team environment.

 

 

Prif ddyletswyddau'r swydd

The job role involves providing comprehensive, professional, and effective secretarial and administrative support to the Adult Community Mental Health Service. You will be responsible for audio typing, booking appointments for clinics and meetings, answering the telephone, taking messages, passing relevant queries to the duty worker, organising rooms, sending out agendas, taking meeting minutes and other general administrative duties.

This is a busy and varied role so good interpersonal skills are required. As some of the work will involve speaking to service users on the telephone, you must display a considerable degree of tact, possess mature judgement and maintain a calm, friendly and efficient manner.

The right person will be able to work with a degree of autonomy and apply a high degree of confidentiality to all of their work. 

 

Gweithio i'n sefydliad

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.

 Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

 Welcoming. Kind. Positive. Respectful. Professional.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

To be highly skilled and experienced in the full range of secretarial 
work practices, software programmes, and specialised functional 
terms.

To be proficient in the use of dictation software.

Processing clinic letters, produce appointment letters and enter appointments in the electronic patient record (currently PARIS) and paper diary.

To be proficient in using the electronic patient record for administrative purposes.

To use knowledge, and experience to assist other members of the admin team when requested to undertake additional admin tasks such as scanning, photocopying, answering the telephone etc.

To update skills as necessary and attend mandatory training

To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.

To use agreed guidelines/procedures and developed knowledge/skills/qualifications when working autonomously and managing own work.

For a more comprehensive Job and Person Specification please read attached before applying 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Audio Typing
  • Competent in Windows and Word applications
  • Good general education
Meini prawf dymunol
  • ECDL
  • Familiar with medical terminology

Experience

Meini prawf hanfodol
  • 2 years experience working in an office environment
  • Experience recording and typing up meeting minutes
Meini prawf dymunol
  • Experience working in the NHS

Knowledge & Skills

Meini prawf hanfodol
  • Good knowledge of IT and Windows applications
  • Good organisational abilities, with good time management skills
  • Able to demonstrate good verbal and written communication skills
  • Understanding of confidentiality
Meini prawf dymunol
  • Knowledge and understanding of health records

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoMenopause Friendly EmployerAge positiveMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sarah Leese
Teitl y swydd
Office Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07929802559
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg