Job overview

We are currently seeking an experienced Team Secretary/Medical Secretary, at Band 4 to work within our Adult Community Mental Health team via a Bank Contract, based in Watford. You will be joining our Temporary Staffing Team within HPFT - Hertfordshire Partnership University NHS Foundation Trust.

The job holder will be the lead in the provision of a comprehensive, professional, effective secretarial and administrative service, for the adult community mental health team. The post holder is the first point of reference, and as such, must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors. 

The post holder will be required to work independently using initiative and applying a high degree of confidentiality to all of their work.  Undertake non-routine duties without direct supervision, working within broad procedural guidelines.  The post is managed rather than supervised.

HPFT provides services for service users with mental health, learning disability and children’s and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.

Main duties of the job

·       Be highly proficient in the skill of note taking covering Team Meetings/Professionals meetings.

·       Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.

·       Be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms.

·       Use proficient internet skills to access, search and retrieve data relevant to team.

·       Use touch typing, audio as necessary in daily work, using T Pro Dictation system (training provided in T Pro).

·       Use knowledge and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.

·       Update skills as necessary and attend mandatory training

·       Demonstrate excellent IT skills, a good working knowledge of all Microsoft Office applications and accurate audio typing is essential.

·       Ensure flexible approach to work and be able/willing to travel to other sites using own car within North Herts to take notes, if necessary.

·       Access and update patient records using Paris database, although training will be provided.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services.  Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work.   Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture.  We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.