Trosolwg o'r swydd

An opportunity has arisen for a highly motivated and organised individual to join the team as Service manager within the Surgery, Anaesthetics and Cancer division working in the General Surgery portfolio – encompassing Colorectal, Upper GI, Vascular and Breast surgery; and the Head and Neck portfolio – encompassing ENT, Oral Surgery, Orthodontics and Ophthalmology.  

These roles require a proactive and highly organised individual who embodies the Trust values. 

You’ll need excellent interpersonal and communication skills, the ability to meet tight deadlines, and maintain positive working relationships.

You’ll collaborate with service leads to address challenges and ensure smooth, efficient service.

These position involves working across multiple sites: Watford General Hospital, St Albans Hospital and occasionally Hemel Hempstead Hospital. 

This role requires regular time on site (80%) and cannot be fully remote.

The Trust is supportive of flexible working and requests will be considered in line with the needs of the service and working patterns across the team. 

Prif ddyletswyddau'r swydd

Lead the day-to-day operational management of the specialty, ensuring delivery of RTT, cancer, and performance targets.

Manage budgets, deliver cost improvements, and contribute to business planning and service development.

Provide visible leadership, line manage staff, and ensure workforce planning, appraisals, and development are in place.

Work closely with clinical teams to improve pathways, patient experience, and operational efficiency.

Ensure accurate reporting, data analysis, and effective demand and capacity planning.

Manage staff recruitment, attendance, and HR processes in line with Trust policies.

Ensure effective communication, addressing complaints, and representing clinical and operational teams.

Gweithio i'n sefydliad