Job summary
- Main area
- Pathology
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 360-E-6878-B
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Watford General Hospital
- Town
- Watford
- Salary
- £31,469 - £38,308 pa inc. HCA
- Salary period
- Yearly
- Closing
- 11/06/2025 23:59
Employer heading
Band 5 - Pathology Business Unit Business Co-ordinator, Pathology
Band 5
Job overview
We are on the hunt for a motivated individual for the role of Band 5 - Pathology Business Unit Business Co-ordinator.
The post holder will hold the position of Business Co-ordinator to the Director of Pathology Business Unit and Pathology Business Unit to provide comprehensive and efficient secretarial and administrative support.
This job may close early due to high number of applications.
****** IMPORTANT INFORMATION - PLEASE READ ******
Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.
Main duties of the job
Communicate effectively, confidently, and confidentially with all internal and external personnel, including Executive Teams, HWE ICBs, external organisations and the wider healthcare economy, on a face-to-face basis, by telephone, letter and electronically.
Prioritise all correspondence, emails and enquiries and ensure the Director of Pathology Business Unit is made aware of matters requiring immediate attention. Where appropriate, initiate actions demonstrating a high level of judgement around confidentiality and priorities, without reference to the Director.
Arrange meetings, appointments, travel, accommodation and organise events for the Director of PBU and the PBU Team.
Working for our organisation
Detailed job description and main responsibilities
This is an important role, interfacing on a regular basis with the Board, the Executive Teams, Pathology Project Team, HWE ICS staff members, senior managers and a wide variety of HWE ICS staff and external organisations/individuals.
Person specification
Education and qualifications
Essential criteria
- Excellent level of education or equivalent relevant experience
- Secretarial and administration skills to NVQ3 or RSA3.
- CLAIT Level 2 OR ECDLOR
- Equivalent knowledge and experience to NVQ3/RSA3 level.
- Ongoing role-related training on Database systems.
- Undertake further training on any work-related computer packages as required.
Desirable criteria
- RSA level 4.
- Microsoft project.
- 5 GCSEs including Maths and English, or equivalent.
Knowledge
Essential criteria
- Knowledge of Health and Safety at Work Act.
- Good communication skills with all levels of staff / customers/ suppliers
- Office Procedures
- Good written English
- Office Equipment i.e. Copiers, Laminators, Fax, Printers.
- Understanding Policy and procedural documentation
- Principles of minute taking at meetings.
- Ability to confidently administer all aspects of meeting management
- Excellent organisational skills
- Excellent inert-personal and negotiating skills
- Proven ability to diffuse difficult situations and practice persuasive and empathic skills.
- Ability to deal directly with the public and deal with referral of complaints in a suitably professional manner
Desirable criteria
- Datix user competency
Experience
Essential criteria
- Administration experience
- Taking Minutes of meetings
- Proven Administrative Experience
- Customer Service
- Experience of working in a re-active and pressurised environment
- Evidence of working on own initiative to high standards against tight deadlines.
- Evidence of taking lead in delivering key pieces of work
- Plan highly complex workload
Desirable criteria
- NHS Background or Legal secretary
- Project or Programme Office experience.
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Neeraj Beeknoo
- Job title
- Director of Pathology Business Unit
- Email address
- [email protected]
- Telephone number
- 07984 924 043
If you have problems applying, contact
- Address
-
Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB
- Telephone
- 01442 365234
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