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Job overview

The Orthopaedic Department have an exciting opportunity for a Band 5 Service Coordinator. 

If you are seeking a new challenge and have experience of team leadership, strong communication and coordination skills, and previous relevant NHS experience for this role,   we would love to hear from you!

The orthopaedic department consists of an Admin team of 2 service coordinators, who have line management responsibility for 13 medical secretaries and 5 waiting list coordinators between them. 

The service coordinators, as well line management duties, oversee the Medirota for the Consultant body, communicating consultants annual and professional leaves out to all relevant teams, and ensuring that any clinical duties are covered or reduced as necessary.  The role also entails PTL validation, setting up ad hoc clinics and liaising with all different departments within the Trust, arranging theatre cover,  to ensure the smooth running of the department. 

This is a fixed term position to cover maternity leave for one of these service coordinators.  This is a Monday to Friday position, working core hours varying between 8-4 or 9-5.  There is some flexibility with this. This is a cross site position, which will vary depending on the needs of the service at the time.

Main duties of the job

The main objective of this post is to support the administrative functioning of the Trauma & Orthopaedic department, and to ensure the smooth day-to-day operational running of it.

The successful post holder will be responsible for ensuring that all administration related to the department is organised and completed in a timely fashion. 

The post will have specific responsibilities of validating the Orthopaedic PTL, managing the team of medical secretaries and administrative staff at St. Albans and Watford, as well as being involved in supporting the doctors’ electronic Rota and Nursing staff. 

The post holder will be a line manager, responsible for the management of Orthopaedic secretarial, waiting list Coordinator and admin staff at St. Albans and Watford. This will require the post holder to liaise with colleagues to ensure there is appropriate cover and that any problems or difficulties are dealt with promptly. 

The post holder will be expected to provide the Assistant Service Manager with relevant reports and information as requested, on a weekly basis with deadlines attached to these.

The role comprises a wide range of specific duties and requires skills in word processing, information technology, communication and organisation as well as a sound knowledge and understanding of medical terminology.

Working for our organisation

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly.  We are delighted to offer a variety of flexible working options for all staff.  Please check out our web page for more information.

https://www.westhertshospitals.nhs.uk/flexibleworking/

We encourage and welcome people with disabilities. If you need help, please ask.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.