Job summary
- Main area
- Women's and Children's
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 360-D-5516-RA
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Watford General Hospital
- Town
- Watford
- Salary
- £24,008 - £25,553 pa inc HCA
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Band 3 - Patient Booking Assistant (Maternity), WACS
Band 3
Job overview
An exciting opportunity has arisen within Women’s and Children’s Division at Watford General Hospital. We are friendly, hard-working team of administrative, nursing and medical staff. We take great pride in helping our patients and in delivering the best service we can.
We are looking for an experienced Patient services Officer who is a self-motivated and committed person, to work as part of our busy team in our back office.
The successful applicant should be able to demonstrate good communication and interpersonal skills, excellent organisational and I.T skills, and the ability to prioritise workload and be able to work with limited supervision.
This is a full-time post is 37.5 hours per week Monday-Friday and it may require some flexibility. You will be working at Watford General Hospital.
Main duties of the job
Reception & ANC cover, making/rescheduling appointments, cashing up clinics. Puling/ordering notes, printing clinic lists & prepping for clinics. General filing. Tracking notes & printing labels.
To ensure patient data is accurate & up to date.
To undertake any other administrative duties as directed by The Senior Office Manager.
Working for our organisation
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Detailed job description and main responsibilities
To ensure effective maintenance of patient records and that appointments are made in a timely manner, providing professional and friendly service to our users.
Key relationships: Ward clerks, clinical coders, midwives, doctors, Risk Office, Access to records office, patient service officers.
Person specification
Your application will be scored against the Job Description
Essential criteria
- Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Abi Philips
- Job title
- Senior Office Manager
- Email address
- [email protected]
- Telephone number
- 01923217370
If you have problems applying, contact
- Address
-
West Hertfordshire Hospitals NHS Trust
Recruitment Team
Watford General Hosptial
Vicarage Road
Watford
Hertfordshire
WD18 0HB
- Telephone
- 07815425420
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