Job summary
- Main area
- Mental Health in Older Adults
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 367-SS-9738
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Rosanne House, Parkway, Welwyn Garden City, AL8 6HG
- Town
- Welwyn Garden City
- Salary
- £28,860 - £31,671 Per annum, Pro rata (5% HCAS Included)
- Salary period
- Yearly
- Closing
- 13/10/2025 23:59
- Interview date
- 23/10/2025
Employer heading
Senior Support Worker - Social Care
Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
We have an exciting and rare opportunity within Mental Health Services for Older People for an experienced Senior Support Worker to join our social care team to assist us with the smooth running of the service.
Main duties of the job
The post holder will be expected to assess need, plan, implement/ commission and evaluate care for a number of people that are allocated to them; this will include decisions regarding risk and risk management. The post holder will regularly work alone, without direct supervision, they will however be accountable to a qualified member of the team. The post holder will exercise communication skills, both verbal and written and be able to engage with acutely distressed people in challenging and unknown situations.
As a staff member the post holder represents Hertfordshire Partnership NHS Foundation Trust (HPFT) and will play a vital role in fostering positive relationships and communication between the Mental Health Trust and not only the clients and their carers and relatives, but also other agencies, charities, and providers.
All staff should comply with the Trust’s Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Detailed job description and main responsibilities
• Be allocated a number of people, whom they will complete an assessment of care needs (primarily social care) and risk assessment of patients presenting with a wide variety of clinical conditions. Following this the post holder will be responsible for the development, implementation, and evaluation of programmes of care, without direct supervision (though clinical supervision is implemented as per policy to support you).
• Be required to provide advice, guidance and education to clients and their carers and families regarding social care provision and policy.
• Participate fully in providing quality of care in line with local and national guidelines.
• Act as a role model in providing a service for people with mental health problems.
• Participate in team audit projects associated with the service.
• Be required to challenge practice that compromises or challenges high quality care to older people
• To advise Team Manager of any resource short falls.
• To partake in continuing professional development that will also benefit the development and quality of the service.
• Document all activity on Care Notes (PARIS), ACSIS and Outlook, and to utilise Employee Online, Online Expenses and other computerised systems.
Person specification
EXPERIENCE, KNOWLEDGE and TRAINING
Essential criteria
- Experience of working within mental health services (or other social care service)
- Knowledge of relevant legislation, eg. Mental Health Act, Mental Capacity Act, National Service Framework for Older People, National Dementia Strategy
- Use of computer programmes eg. Word
Desirable criteria
- Completed training courses relevant to mental health and cognitive disorders
- Knowledge of FACS criteria
- Knowledge and able to use to Care Notes and ACSIS computer systems
COMMUNICATION SKILLS
Essential criteria
- Excellent communication skills, verbally and in writing
- Ability to feedback and discuss cases within the multi disciplinary team
- Excellent documentation of duties performed.
ANALYTICAL SKILLS
Essential criteria
- Good range of problem solving skills
- Good range of information gathering skills.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Daisy Richards
- Job title
- Professional Lead for Social Care - Older Adults
- Email address
- [email protected]
- Telephone number
- 01707 364003
- Additional information
Chichi Ogugua - Senior Social Worker - 01707 364 003
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