Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday during normal office hours)
- Job ref
- 470-7884407-CJW
- Employer
- Isle of Wight NHS Trust
- Employer type
- NHS
- Site
- St Mary's Hospital
- Town
- Newport, Isle of Wight
- Salary
- £28,392 - £31,157 pro rata, per annum (pay scale effective from 1st April 2026)
- Salary period
- Yearly
- Closing
- 08/04/2026 23:59
- Interview date
- 17/04/2026
Employer heading
Ambulance Business Support Officer
Band 4
Job overview
Internal Only
Ambulance Business Support Officer
Permanent position
We are looking for an organised and confident Business Support Officer to join the Isle of Wight Ambulance Service. You will provide essential administrative and business support to the Ambulance Business Manager and wider leadership team, helping to ensure the smooth running of operational services 37.5 hours per week, Monday to Friday during normal office hours.
Please contact Lisa Houghton by email in the first instance if you would like further details about the role. ([email protected] )
We may close this advert early if we receive sufficient numbers of applications, so we advise applying as soon as possible if you are interested in joining our team.
Main duties of the job
We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.
Please see attached full Job Description
Working for our organisation
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Detailed job description and main responsibilities
The post holder is responsible for resourcing administration function within the Isle of Wight Ambulance Service and supporting the service managers through effective delivery of Admin and rostering systems
Key elements of the role are
Provide administrative and business support across the Ambulance Service.
Manage procurement processes, including ordering, invoicing and checking financial information.
Coordinate key divisional meetings including agendas, invites, minutes and documents.
Collate and analyse data to produce reports for audit, performance and service improvement.
Maintain departmental intranet pages, ensuring policies and documents are current.
Liaise with external GP surgeries and internal teams regarding confidential patient information and transport documentation.
Support stock control, travel bookings and equipment ordering.
Process time critical information request
Person specification
Application form
Essential criteria
- • 5 GCSE / ‘O’ levels including English & Maths – Grade C or above
- • Qualification in Business Administration at level 4 or level 3 with willingness to work towards level 4
- • Competent PC skills and evidence of previous experience of using Microsoft software including Word, Excel and PowerPoint
- • Experience in an administrative role
- • Experience of co-ordinating multi-professional meetings and/or working cross agencies
- • Knowledge of health and social care
- • Experience in a previous supervisory role to support the development of junior staff
Desirable criteria
- Work towards NVQ Level 4/5
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Houghton
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 01983522099
- Additional information
ext 3005
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