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Job summary

Main area
Cancer
Grade
NHS AfC: Band 4
Contract
Fixed term: 1 year (This post will be for 12 months once in post)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
344-4218DCB-A
Employer
East Kent Hospitals University NHS Foundation Trust
Employer type
NHS
Site
Kent and Canterbury Hospital
Town
Canterbury
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
29/08/2025 23:59

Employer heading

East Kent Hospitals University NHS Foundation Trust logo

Clinical Support Worker Lung

NHS AfC: Band 4

Job overview

 The purpose of the Lung Health Screening Programme is to enable the early detection of lung cancer diagnosed at Stage 1 and 2 to improve survival rates for those patients diagnosed with cancer. The Lung Cancer Screening Programme targets those most at risk of lung cancer.  The Team offer Lung Health Checks to patients between the ages of 55-75 with a history of smoking This role will also work with the Lung cancer team to provide support and advise people in accessing appropriate information, by sign-posting to a variety of resources. Promote and educate towards a self-management approach, where appropriate. Contribute to Holistic Needs Assessments and development of an individual Care Plan in line with practitioner guidance, protocols and procedures.  

Main duties of the job

•    Carrying out Lung Screening Health Check assessments with patients
•    Carrying out baseline observations
•    Use of IT systems Soliton/Infoflex/ sunrise and any other system that is required
•    Working closely with clinical team to support patient flow and positive patient experience
•    Booking of appointments.
•    Contribute to Holistic Needs Assessments and development of an individual Care Plan in line with practitioner guidance, protocols and procedures. 
•    Be able to refer and sign post to the clinical team as appropriate for complex decisions

•    Have oversight and support with the PTL to ensure patients are meeting the 28 day (FDS) and 62-day standards for cancer.  Escalating any issues or delays to the Lead Lung CNS.
•    Able to risk assess patients on an individual basis, appropriately refer on to other services, able to triage patients with escalation process within competencies
•    Communicate effectively with relevant MDT’s and clinical teams to ensure that all appropriate cancer patients are identified for co-ordinated support, as assessed by health professionals 
•    Support and advise people in accessing appropriate information, by sign-posting to a variety of resources. Promote and educate towards a self-management approach, where appropriate.
•    The role will require liaison and effective communication with all members of the multi-disciplinary team, patients and carers to provide co-ordinated high-quality patient-centred care.

Working for our organisation

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Detailed job description and main responsibilities

•    Carrying out Lung Screening Health Check assessments with patients
•    Carrying out baseline observations
•    Use of IT systems Soliton/Infoflex/ sunrise and any other system that is required
•    Working closely with clinical team to support patient flow and positive patient experience
•    Booking of appointments.
•    Contribute to Holistic Needs Assessments and development of an individual Care Plan in line with practitioner guidance, protocols and procedures. 
•    Deliver patient-centred, self-management support and education as necessary, to non-complex patients 
•    Be able to refer and sign post to the clinical team as appropriate for complex decisions 
•    Coordinate the care for a defined group of patients assessed by a registered practitioner as having care needs suitable for supported self-management 
•    Be able to refer and sign post to the clinical team as appropriate for complex decisions 
•    Have oversight and support with the PTL to ensure patients are meeting the 28 day (FDS) and 62-day standards for cancer.  Escalating any issues or delays to the Lead Lung CNS.
•    Running reports, supporting with data collection and audits for the service, link working (if required) and policy review where appropriate.
•    Able to risk assess patients on an individual basis, appropriately refer on to other services, able to triage patients with escalation process within competencies
•    Communicate effectively with relevant MDT’s and clinical teams to ensure that all appropriate cancer patients are identified for co-ordinated support, as assessed by health professionals 
•    Support and advise people in accessing appropriate information, by sign-posting to a variety of resources. Promote and educate towards a self-management approach, where appropriate.
•    The role will require liaison and effective communication with all members of the multi-disciplinary team, patients and carers to provide co-ordinated high-quality patient-centred care.

•    To be responsible for organising and prioritising in the day to day allocation of work as agreed with Lead Lung Cancer CNS/Responsible Assesor
•    To be confident with use of IT software to support patients in using this to access HNA’s 
•    To have organisational knowledge relating to Trust protocols and procedures and adhere to them.
•    Support and contribute to audit processes, governance, research and service development as deemed appropriate
•    Provide support for the Regional (East Kent/West Kent) Mesothelioma MDT on a fortnightly basis as the MDT Co-Ordinator.
•    Be responsible for ordering any relevant supplies and equipment
•    Communicate directly with patients and carers demonstrating empathy, understanding, diplomacy, honesty and integrity 

Person specification

Qualifications

Essential criteria
  • GCSE’s Grade A-C -Including English and Maths, A Levels
  • Relevant health or social care experience at Band 3 or equivalent
  • Courses/further study attended to demonstrate evidence of continued personal development
Desirable criteria
  • NVQ Level 3 Administration or Social Care
  • Educated to diploma level or working towards e.g. good knowledge across a range of health or social care settings

Skills and Experience

Essential criteria
  • Previous experience in a health service background
  • Previous experience in a health service background
  • Able to work on own and within a team using own initiative.
  • Range of IT skills and use of hospital systems to support patient care and data input. Proficient in the use of Microsoft Office
  • Experience of dealing with non-routine and complex problems and progress chasing
  • Proven ability to work to deadlines, prioritise and multi-task
Desirable criteria
  • Experience of using a radiology information system
  • Experience within respiratory medicine or oncology
  • Previous experience of using Infoflex
  • Experience of coordinating a patient workload

Personal/professional attributes

Essential criteria
  • Excellent interpersonal skills
  • Able to show initiative and problem solve. Able to travel Trust Wide
Desirable criteria
  • Able to keep calm in stressful situations

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Apprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Toni Fleming
Job title
Lead Lung Cancer CNS
Email address
[email protected]
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