Job summary
Employer heading
Higher Clerical Officer
Band 3
Job overview
The Breast Screening and Imaging Department are looking for a dedicated, enthusiastic, dynamic and competent individual to join their innovative, forward thinking, passionate team who strive to ensure patient care is at the forefront of our service.
Main duties of the job
The post-holder will be part of the trust wide Radiology team and will manage the day to day responsibilities for booking patients from the waiting list and maximising capacity utilisation as well as undertaking reception and other administration duties within the Kent and Canterbury Breast Screening Unit .
The post holder will be expected to provide a flexible resource to support teams in the provision of services. This includes organisation of own and other team members work. Duties may include contact with front line service users, members of the public and other external stakeholders. This post will include organisation and maintenance of effective systems (paper based and electronic).
Working for our organisation
We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Experience
Essential criteria
- Minimum of 2 years administration experience.
- Experience in customer facing role.
Desirable criteria
- Experience of NHS/Health Care environment.
- Working in and for a team.
Skills
Essential criteria
- Excellent communication:-written and verbal.
- Ability to prioritise and organise own workload.
Knowledge
Essential criteria
- Knowledge of Microsoft Office packages e.g. Word, Excel, Access and internal systems.
- Understanding of the Data Protection Act 1998
Desirable criteria
- Understanding of patient pathways
- Knowledge of the Patient Administration Systems
Documents to download
Further details / informal visits contact
- Name
- Joanna Bohonos
- Job title
- Office Manager, Kent Breast Screening
- Email address
- [email protected]
- Telephone number
- 01227 766877
- Additional information
Contact telephone number: 01227 766877 ext 722-5594
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