Job summary
- Main area
- Neurophysiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 344-8387KCH
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Kent & Canterbury Hospital
- Town
- Canterbury
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 02/10/2025 23:59
Employer heading
Neurophysiology Administrator
Band 3
Job overview
We manage the neurophysiology department (in charge with different investigation- Nerve conduction studies, electrocephalogram scans etc.), the acute neurology ward and the neurorehabilitation ward, and we provide outpatients services across East Kent. You will be working at Kent and Canterbury Hospital within the Neurophysiology Department.
Being able to make sound, independent decisions whilst coping with a demanding workload and faced with what can appear to be conflicting priorities.
Main duties of the job
Comprehensive administrative support for neurophysiology and Neurology services inclusive of triage and booking process
Reception Duties for neurophysiology clinics and support for the neurophysiology department with all admin responsibilities
Work in a team-based service providing support for each other and ensuring continuity of the service.
Managing clinical attachment and honorary contracts within the department.
Act as first point of contact on behalf of the Trust and deal effectively and courteously with all enquiries from GPs patients, other departments within the Trust and all other departments.
Attend meetings as requested, taking minutes as appropriate. Maintenance of stationery and office supplies.
Maintain timely and accurate registering of all referrals onto the service bespoke Superbase IT system.
Ensure the timely and accurate scheduling of appointments.
Organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager
Provide support to other members of the admin team and cross-cover during periods of annual or sick leave as required
Opening of post, prioritising and passing on as appropriately.
Process referral letters ensuring the consultant assesses these for urgency.
Make appointments as appropriate, in line with government and local targets.
Working for our organisation
We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Qualifications and training
Essential criteria
- Computer literate including Word and Excel and use of software packages
- GCSE in Maths and English or Equivalent
- NVQ Level 2, RSA level 3 or equivalent
Desirable criteria
- Previous NHS experience
Skills and experience
Essential criteria
- Experience of a range of secretarial procedures and practices with a base level of theoretical knowledge
- Experience of working for and within a team
- Advanced keyboard skills
- Audio typing to 50 wpm minimum
- Data entry, text processing, storage of data, numeracy, accuracy and attention to detail
- Excellent organisational skills
- Ability to work without supervision
Desirable criteria
- Previous experience working within a busy administrative environment
Personal/professional attributes
Essential criteria
- Ability to prioritise workload and meet deadlines
- Able to make judgements involving facts or situations requiring some analysis
- Good interpersonal skills e.g. interact with colleagues and clients courteously
Governance
Essential criteria
- Ability to undertake surveys and audits as necessary to own work
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Elizabeth Kirkham
- Job title
- Operations manger
- Email address
- [email protected]
- Telephone number
- 01227868622
- Additional information
Glenn Booth
Service Manger
07772910854
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