Job summary
- Main area
- Outpatients
- Grade
- Band 8a
- Contract
- Full-time, permanent role
- Hours
- Full time
- Flexible working
- Job ref
- 344-9962DCB
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Kent & Canterbury Hospital
- Town
- Canterbury
- Salary
- £55,690 - £62,682 per annum
- Salary period
- Yearly
- Closing
- 29/09/2025 23:59
Employer heading
Outpatients Matron
Band 8a
Job overview
To provide clinical leadership to the nursing and AHP’s staff with the outpatients remit across the multiple site and balancing the challenges of providing safe services with excellent outcomes and in a way that delivers efficiencies and meets the expectations of patients and the public.
· To provide clinical leadership to nursing and AHP’s in delivering person-centred, safe and effective care and develop the leadership capability of others. To maintain a highly visible presence as a role model to staff, patients and visitors by working a minimum of 20% time in clinical practice across the range of services relevant to the role.
· To hold professional accountability for patient safety and effective care with a particular focus on the strategic priorities excellent services to our patients and carers, effective resource management and have appropriately trained staff and a robust training plan to meet the service requirements to meet the other care groups demands.
Main duties of the job
Ensuring the provision of high quality, safe, effective care that meets the expectations of patients and the public. To provide high support and challenge clinical teams using our resource, aware of the ways of working and the outpatient’s expectation of them to achieve an outpatient session for patients and to ensure efficiency of services that meets their goal. To maintain credibility and flexibility as a competent practitioner in an ever-changing environment. To ensure full outpatient utilisation and productivity.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Knowledge, experience and skills
Essential criteria
- Minimum 8 years post registration experience.
- At least 2 years’ experience in a senior leadership role
- Managing service level change in an acute hospital setting.
- Track record of delivering high standards of care
- Resolving user concerns effectively
- Continuous quality improvement. Budget management.
- Staff empowerment and development.
- Ability to achieve change through others.
- NMC Registered Nurse,Master’s Degree or working towards, Leadership qualification.
- Problem solving. Flexibility.
- Good knowledge of Clinical Governance implementation
- Proven budgetry management and skills
- Highly developed written and verbal communication skills.
- Highly developed negotiating and influencing skills.
- Risk management
- NHS Resolution, CQUINs, Clinical Indicators, CQC standards for registration.
- Calm under pressure
Desirable criteria
- 10 years post registration experience.
Other
Essential criteria
- Upholds and models the Trust We care values.
- Patient and carer centred approach.
Qualifications
Essential criteria
- Master’s Degree or working towards Leadership training
- NMC Registered Nurse
Desirable criteria
- Post Grad Management Qualification
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Louise Chambers
- Job title
- Head of Outpatients
- Email address
- [email protected]
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