Job overview

The Patient Safety team sits within the Corporate Directorate of Nursing and Quality. The team is required to set the strategic direction for patient safety, to deliver on reactive and proactive aspects of patient safety improvement work and to deliver education and training to enable and support front line staff to keep patients and staff safer. The job purpose for the Patient Safety Coordinator is to support the patient team in the delivery and embedding of a culture of continuous learning and quality improvement within the Trust.

In this role you will provide high quality administration support and participate in the day-to-day delivery and development of the key workstreams to ensure service improvements and the key objectives of the patient safety strategy. The post holder will help the Head of Patient Safety with the organisation and coordination of work within the team to ensure work is tracked and timescales are met. The objectives of the role will be regularly reviewed to align to organisational priorities.

The post holder will need to be flexible in providing administrative support to the team. A driver would be desirable.

Main duties of the job

• Provide high quality project, service, initiative and administrative support including participating in information analysis.
• Prepare clear and accurate meeting minutes including those involving confidential or sensitive subject matter.
• Handle confidential and potentially distressing information with discretion and professionalism.
• To act with integrity and be responsible and accountable for own workload and develop good working relationships with clinical and operational staff.
• Organise and administrate the patient safety meetings, safety discussions and after-action reviews (AAR’s) - to include the production of invites, agenda and minutes to update members.
• To communicate effectively with colleagues at all levels.
• To support the tracking and progress of all reviews and investigations led by the team.
• Support the compliance with all statutory reporting requirements
  Participate in continuously promoting a culture of learning, patient safety and quality improvement. 
• To deliver and request information to/from external providers and commissioners.
• To update information and upload documents on the Trusts incident reporting system (InPhase).  
• Assist in the planning and administration relating to day to day management of reviews, investigations, reports and improvement workstreams and initiatives.
• Work within the developing Safety II culture, linking both excellence and learning from patient safety events.
• Provide administrative support for the InPhase team when required.

Working for our organisation

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

Check out our Canterbury site