Job summary
- Main area
- Admin
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 380-FR0590
- Employer
- Kent and Medway NHS and Social Care Partnership Trust
- Employer type
- NHS
- Site
- Eastern & Coastal Area Offices, Canterbury
- Town
- Canterbury
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 31/08/2025 23:59
Employer heading
Perinatal Administration Coordinator (Business)
Band 4
The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
Perinatal Mental Health Community Services (PMHCS) is expanding its multi-disciplinary team to include a dynamic, self-motivated, forward-thinking Business Administration Coordinator. The position will be within the Specialist Directorate, Perinatal Services which includes the Perinatal Mental Health Community Service, Maternal Mental Health Service - Thrive and the Mother and Baby Unit (MBU).
The main hub sites are located at Canterbury, Maidstone and Dartford and although this position will be based in Canterbury, there will be a requirement to regularly travel to alternative sites as you will be managing colleagues in both Canterbury and Maidstone site.
Main duties of the job
- Producing and issuing reports using the Power Business Intelligence system
- Auditing for Quality Improvement Projects
- Processing clinical outcomes and reporting on KPIs (key performing indicators)
- Attending meetings and diary management,
- Using the patient record system (RiO)
- Coordinating non-mandatory and mandatory training for Perinatal Service (Perinatal Mental Health Services, Rosewood MBU and Maternal Mental Health Service - THRIVE)
- Using KMPT's SBS system to raise invoices
- Direct line management of the Administrator Band 3's within PMHCS and Maternal Mental Health Service - THRIVE including recruitment, appraisals and performance management
The position holder will be required to support the Performance, Quality and Admin Manager for Perinatal Services to provide data reports and compliance support as required. As well as working closely with Operational team leaders, and other Business Admin Coordinators within the Perinatal Mental Health Community Service.
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Check out our recruitment videos Recruitment - YouTube
Detailed job description and main responsibilities
A Band 4 Administration Coordinator will supervise Band 3 Administrators/Band 2 Administrative Assistants and provide business performance support to one or more services. Posts at this level should have acquired at least intermediate-level Excel skills working towards advanced skills and will be able to analyse databases and interpret data and information, identifying/investigating reasons behind statistics and potential solutions. The focus of these posts will be more on managing the provision of information on service activity and oversight of the local administrative service ensuring efficient and effective services are provided to meet the needs of the wider team. Scope will vary with each post depending on service needs but will include any combination of the tasks within the generic job description.
The ideal candidate will be educated to A Level standard or equivalent, have good Maths and English skills and posses an NVQ level 3/RSA 3 or equivalent. Strong IT skills are also essential, including knowledge of Office packages such as Word and Excel. The candidate will need to have a keen eye for detail, be able to effectively monitor the workflow, ensure quality, adhere to strict deadlines and be adaptable to changing and challenging situations. Must have excellent secretarial, organisational, data entry and keyboard skills.
Person specification
Qualifications
Essential criteria
- A Level standard, or equivalent, and NVQ Level 3/RSA 3, or equivalent experience
Skills
Essential criteria
- Strong IT skills including knowledge of Office packages such as Word and Excel
Experience
Essential criteria
- Supervising at least one member of staff in previous roles
Desirable criteria
- The ability to work in a team
Experience
Desirable criteria
- Previous experience administration and or NHS
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Helena Jefferies
- Job title
- Performance, Quality & Admin Manager
- Email address
- [email protected]
- Telephone number
- 07584614396
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