Job overview

The ideal candidate will be educated to GCSE in Maths & English or equivalent and NVQ Level 3/RSA3 or equivalent and will possess strong customer service skills, a professional and confident telephone manner and good organisational and keyboard skills.

 They will also require a good working knowledge of Microsoft Office packages. The candidate needs to pay attention to detail, be able to work to tight deadlines and adapt to changing/challenging situations.

Experience of working in administration and the ability to minute take is essential.

You may be required to take a Numeracy & Literacy Test on the day of interview.

What is High Cost Area Allowance?

 The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

• 5% of basic salary, subject to a minimum payment of £1,192 per year and a maximum payment of £2,011 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly)

Main duties of the job

This role provides direct secretarial and  administrative support to our in-patient care, PIC Liaison Service and home treatment teams, Management, Consultant Psychiatrist, Lead clinicians and the wider team.

The successful candidate will work closely with the teams providing up to date information the teams,  production of reports and summaries within designated timescales, minute taking for requested meetings, creation and maintenance of spreadsheets and internal forms within designated timescales, maintaining of HR and personnel documentation, diary management, caseload management, generic mailbox monitoring and maintenance and any other administrative duties requested.

This is not an exhaustive list and will adapt to meet the needs of the service.

Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

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